Director
Digital Change Agents Limited
Total des années d'expérience :47 years, 5 Mois
Provide Interim Management/Director support to organisations that are undergoing significant IT Service changes
Provide consultancy services thart assist clients to:
• apply technology to deliver great outcomes;
• sucessfully deliver large scale infrastructure investment programmes
• restructure and transform IT services to ensure that they are fit for purpose and deliver value for money
• improve IT Information Governance, Data Protection and Cyber Security
• deliver large scale digital transformation programmes.
Wirral Partnership Digital Strategy Lead. Lead Wirral Council IT Service - 150 staff. Capital Budget £4m p.a. Revenue Budget, £11.9m.
• Deliver a complex technology reinvestment program, working with multiple partners and 3rd parties, to improve flexibility and resilience and to support major transformation across the Council and the Partnership:
o Refresh ICT estate
o Migrate corporate email to cloud SaaS
o Redevelop digital customer access channels to deliver £3m savings in 2 years
o Relocate data centres
o Redesign and update MPLS WAN and LANs
o Video streaming for public meetings
o Small cell WiFi for public consumption in public spaces
o CRM/ERP replacement
o Redesign and implement mobile responsive website with secure access for staff
o Increased automation across the council (integrating digital front end to back office systems and automating back office functions (HR, recruitment, IT fulfilment, end user self-serve, etc.)
• Council lead on information governance and assurance
• Implementation of managed print service to provide secure follow me printing with hybrid mail
• Executive Board Member for iNetwork partnership working organisation
• Member of the (Local Public Services) National CIO Council.
Responsible for devising and delivering the Digital, Information and Technology Strategies - 70 staff. Capital Budget £4m p.a. Revenue Budget, £4.6m.
• Delivered a major technology investment program.
• Restructured the IT department and reduce costs by 50% while improving quality of service
• Delivered major transformational programmes including, Unified Communications, mobile and agile working, case management system, secure follow me printing and hybrid mail, major reimplementation of all finance systems
• Increased automation and back office integration (HR, payroll, recruitment, IT fulfilment, end user self-serve, etc.)
• Achieved significant cost savings of more than £0.5 million p.a. by re-negotiating contracts and improved supply chain management
• Lead on Information Governance and Assurance and Borough SIRO
• Chair of Society for Public Service IT Management (Socitm) in the North West and Chair of the Socitm National Members Advisory Council.
• Executive Board Member for iNetwork.
Responsible for: ICT Governance, Strategy, Transformation, Service Improvement, PMO, Rationalisation and Consolidation, Workforce Development and IT budgets.
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
Responsible for Client Relationship Management and leading a team of circa 35 technical staff providing a full range of GIS services
Providing a full range of Technology Focussed Advisory Services including:
• Interim Management
• Transformation and Business Process Re-Engineering
• Strategy
• Programme and Project Management
• Procurement and Strategic Sourcing
Management Consultancy.
Lead multiple teams of GIS professionals delviering the following services to Utility and Telecommunications providers throughout the MENA area and India, Pakistan and Sri Lanka.
AM/FM/GIS Development
AM/FM/GIS Support
AM/FM/GIS Implementation
AM/FM/GIS Training
AM/FM/GIS Operations and Maintenance
Lead a team of Computer professionals with responsibility for the efficient running of all IT systems.
Develop and Deliver IT and Communications Strategy to facilitate M&A activities within the company and to support achievement of business strategy and sales target
Deliver the Office Systems strategy to all offices worldwide
Provide support for 15, 000 users of email and Office automation.
IT,Computing, Web Development, Database Design and Development, Digital Communications, Systems Design.
