ميخائيل سركيس

• Assist in building and maintaining CI/CD pipelines using Jenkins and GitHub Actions to automate software deployment,
testing, and delivery processes, resulting in 30% faster releases.
• Deploy containerized applications on Kubernetes clusters in cloud environments, ensuring high availability and scalability.
• Automate infrastructure provisioning and configuration using Terraform and Ansible, managing cloud resources, Kubernetes
cluster setup, networking, and system dependencies across multiple environments.
• Deploy, develop, and manage message brokers such as MQTT, Kafka, and Mosquitto on multi-master Kubernetes clusters
across staging and production environments.
• Implement backup strategies for the Kubernetes cluster and critical components, such as Elasticsearch and message brokers
running on the cluster to ensure data integrity and facilitate disaster recovery without downtime.
• Design and implement observability solutions using Prometheus, Grafana, Fluent Bit, and Loki, ensuring performance,
system uptime, and reliability, while streamlining pod logs for the development team to enable 30% faster issue resolution.
• Support the implementation of log aggregation and distributed tracing using the ELK stack, leading to a 15% improvement in
debugging efficiency and system observability.
• Develop Python and Bash scripts for automation, regular maintenance tasks, backups, and system monitoring to reduce
manual effort by 50%.
• Gain a deep insight into OpenShift by understanding container orchestration and application deployment workflows.

• Maintained and monitored servers, backups, system logs, and Infrastructure Support.
• Continuously analyzed the performance and health of systems, networks, VMs, or applications, troubleshot production
issues on Azure, and ensured reliability and security using Orion, WhatsUp Gold, Cacti, and Grafana.
• Managed backup storage infrastructure and executed backup plans using Veeam Backup and Replication, and Veritas
Backup Exec.
• Resolved user problems related to login, email, network, and hardware/software.

• Installed and maintained all server hardware and software systems.
• Ensured server performance and availability.
• Administreted Windows Server 2012 environment.
• Managed Virtual machines (VMware, ESXi).
• Troubleshot incidents, identified root causes, documented problems, and established preventive measures.