ميكياس إياسو

Acquired hands-on experience in hotel operations, enhancing guest
satisfaction and gaining insight into the day-to-day activities of a hotel.
Contributed to different hotel departments, including front office,
housekeeping, and customer service, as a part of a collaborative team.

i have been working at a hotel in florida for 45 days as an intern, gaining
experience in all area of work, particularly as an front office manager.
Completed an internship in the front office department, where I
developed skills in guest relations, reservation management, and check
in/check-out procedures. Assisted with guest inquiries, handled
bookings, and ensured a smooth and welcoming experience for guests
upon arrival and departure