Spa Therapist
Espa The Ritz Carlton Grand Canal Abu Dhabi
Total des années d'expérience :9 years, 1 Mois
• Give warm welcome greetings to the guest and introduce our name as their therapist and confirm their appointment.
• Prepare the guest consultation card, ask open and close questions and sign the consultation card before starts, then let them to understand the treatment benefits and product ingredient.
• Assess the needs of each guest individually on their lifestyle advice and product recommendations suitable for their skin type as home care.
• Maintain complete knowledge of Espa brand as one of the top sales in retail five times.
• Maintain cleanliness of therapy rooms and perform the different kinds face and body treatment from sixty minutes to one hundred twenty minutes and maximum of three hours for other packages.
Massage therapist|CenturyHotel, Doha Qatar
November 1, 2011 to present
• Perform consecutive 60 minutes quality massage therapy session.
• Assist the incoming calls from in house guest and walk- in clients by their specific time and needs.
• Directed and assisted guest in the proper used of steam, jacuzzi,
shower and gym to ensure the guest satisfaction, safety and well-being.
• Educated guest about individual massage and body treatment needs and other
services available.
• Serve customer quickly while maintaining a cheerful attitudes in a high-stress
workplace.
• Maintain client confidentiality and sensitivity to age and gender related issues during all client interaction.
• Maintain positive guest relations at all time.
Sales Consultant| Smart Telecommunications Company, General Santos City, Philippines
June 5, 1996 - July 5, 2001
• Promotes, sells, secure orders from existing and prospective customers through a relationship-based approach.
• Demonstrate products and services to existing or potential customers and assists them
In selecting those best suited to their needs.
• Establishes, develops and maintain business relationships with current customers and prospective customers in the assigned territory or market segment to generate new business for the organization's products / services.
• Makes telephone calls and in-person visits and presentations to existing and prospective customers.
• Expedites the resolution of customer problems and complains.
• Identifies advantages and compares organization's products /services.
• Plans and organizes personal sales strategy by maximizing the Return on Time Investment for territory/ segment.
• Identifies advantages and compares organization's products /services.
• Supplies management with oral and written reports on customer needs, problems, interest, competitive activities, and potential for new products and services.
SKILLS
Swedish, Shiatsu massage, Thai Massage
Body Scrub
Minor Facial
Waxing
Computer literate
History Swedish Massage and Practicum Anatomy & Physiology
College: Ramon Magsaysay Memorial Colleges, Philippines Bachelor Science in Commerce- Major in Management 1995- 1999 General Santos City, Philippines Secondary: Notre Dame of Dadiangas for Girls
1988- 1993 General Santos City, Philippines Elementary: Klinan 6, Elementary School