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MILENA EL SAHMARANI, Retail Design Associate Director

MILENA EL SAHMARANI

Retail Design Associate Director·Diriyah Gate Development Authority

Qatar

Master's degree, Architecture

Work experience

Total years of experience: 25 years, 5 months

Retail Design Associate Director

June 2022 - Present

Diriyah Gate Development Authority

Saudi Arabia

June 2022 - Present

Projects to Credit:
• Diriyah Gate, a monumental SAR 64 billion development project sprawling across 7 km², is instrumental in transforming this historic, cultural, and lifestyle destination into the beating heart of the Kingdom. Diriyah Gate seamlessly blends heritage, hospitality, education, retail, and dining experiences.
• Grand opening of Bujairi Terrace, an elite culinary haven housing 22 prestigious F&B units, including internationally renowned names like Hakkasan, Bruno, Tatel, Flamingo Room, and Cova.
• UNESCO Heritage: Spearheaded design/delivery process for retailers at the UNESCO World Heritage site, At’Turaif, ensuring every detail resonated with historical authenticity while offering modern-day allure.
• Commanded the overall design coordination for an astonishing portfolio of over 500 retail and F&B units across various project phases. Highlights include:
o Zalal Albujairi: 12 F&B units, each an epitome of gastronomic artistry.
o Diriyah Square: A colossal 422 Retail and F&B units, setting new benchmarks in retail splendor.
o Art District: 122 Retail and F&B units, fusing creativity and commerce.
o Samhan: 27 distinctive Retail and F&B units, each narrating a unique story.
Key Contributions:
• Visionary Strategist: Engineering the comprehensive design strategy for the Diriyah Projects' design criteria manual and guidelines, setting the highest standard for design excellence and consistency.
• Design Leadership: Providing strategic design direction and mentorship to a team of designers, ensuring the delivery of high-quality and innovative retail shopping mall projects.
• Strong Communicator: Revolutionizing tenant design communication processes, fostering seamless collaboration and elevating the quality of design submissions that align with client objectives and market trends.
• Consultant Collaborator: Partnering with top-tier consultants to research, plan, design, and oversee the retail assets, leveraging deep expertise in design and construction procedures, materials, and specifications.
• Team Collaboration: Fostering a collaborative and inspiring work environment, encouraging effective communication and idea-sharing among team members and other departments.
• Client Engagement: Cultivating strong relationships with clients, understanding their vision and requirements, and translating them into actionable design strategies.
• Issue Resolver: Actively participating in progress review and coordination meetings, adeptly resolving design and construction discrepancies to maintain project momentum.
• Diligent Reporter: Producing detailed weekly and monthly reports, providing comprehensive status updates that ensured transparency and informed decision-making.
• Municipality Liaison: Skillfully navigated the approval and permit landscape by engaging with Municipality UMA, and securing necessary endorsements to keep the project on track.
• Market Research: Staying informed about industry trends, innovations, and emerging technologies in retail design, integrating these insights into the development of cutting-edge projects.

Company industry:
Administration Support Services
Job role:
Administration

Senior Manager, Design & Retail Delivery

September 2017 - May 2022

Assets Properties Management

Qatar

September 2017 - May 2022

Projects to Credit:
• Mall of Qatar, Al Rayyan, Qatar - Opened December 2016 with over 400, 000 sqm BUA, housing more than 400 retail units and F&B outlets and offering unique entertainment experiences.
Project Responsibilities:
• Offered input on the creation, development, and adaptation of globally generated retail assets to ensure market relevance. Provided conceptual thinking whilst delivering commercially viable solutions. Be a source of innovation and inspiration to shape future design thinking.
• Spearheaded the retail design and delivery team, ensuring tenants' design processes and fit-outs were executed flawlessly and on schedule in addition to approving designs for retail and F&B units.
• Coordinated seamlessly with the Operations team on key deliverables for tenancy units. Crafted strategic development plans, issuing innovative concepts, budgets, and comprehensive project briefs.
• Managed stakeholder coordination, producing C-level reports focused on critical deliverables, risks, schedules, and budgets. Developed a comprehensive tenant coordination procedure, enhancing delivery timelines and quality.
• Authored a pioneering Kiosks design criteria manual, ensuring harmony with the Mall's architecture.
Projects to Credit:
• May 2021 - April 2022: Mall of Qatar Luxury Area Redevelopment
Project Responsibilities:
• Defined, owned, and refined retail design process, structured the design development, review, and approval of architectural designs and materials.
• Delivered information on retailer and solidified industry connections, maintaining synergetic relations with stakeholders and government authorities.
• Monitored progress, variations, and change requests, and maintained and updated resource and status reports to ensure effective project management and upward reporting directly to the CEO.
• Proposed new design solutions for affected areas, demonstrating effective problem-solving skills.
Projects to Credit:
• Dec 2020 - Nov 2021: Mall of Qatar Road Redevelopment
Project Responsibilities:
• Role: Project managed and represented Mall of Qatar for the road enhancement project, monitored progress and interim payments, reviewed change requests, coordinated with mall FM and stakeholders, and liaised with marketing for customer experience.
• Achievements: Enhanced road circulation within the plot to connect all external parking areas, added 2 new roundabouts, drop-off zones, paving, and aesthetic lights.
Projects to Credit:
• 2019 - 2022: Grand Zone Mix-Use Development
Project Responsibilities:
• Role: Managed design coordination for the connection between the mall and Grand Zone, arranged area statements and project dossiers for leasing and marketing, managed the retail delivery team handling retail units, coordinated stakeholder changes and variations, monitored progress, and issued reports to the CEO.
• Description: An extension to Mall of Qatar featuring 15 residential towers, a school, and retail stores.
Projects to Credit:
• The Eighteen Tower - APM Head Office
Project Responsibilities:
• Role: Managed the retail delivery team, enhanced development designs, and oversaw ongoing construction within tenant areas and the tower/Description: A 36-floor tower consisting of offices, retail, and amenities.
Projects to Credit:
• ALMAHA ISLAND - Design Phase
Project Responsibilities:
• Role: Led design management, collaborated with the leasing team to gather requirements, and coordinated with tenants' design teams for restaurants like Beef Bar, Billionaire, Zuma, Tatel, Lpm, Em Sherif, Rossopomodoro, Nammos Beach Club, and others./Description: An entertainment destination with 95, 000 sqm of rides and entertainment park, a 9, 000 sqm events venue, restaurants, beach club, marine yard, hotel & huts.

Company industry:
Real Estate
Job role:
Management

Head of Projects, Design & Tenant Coordination

August 2008 - April 2017

Darwish Holding

Lebanon

August 2008 - April 2017

Designation Chronology
• Dec 2011 - Apr 2017: Head of Projects, Design & Tenant Coordination
• Aug 2008 - Dec 2011: Client Representative Tenancy Project Manager
Projects to Credit:
• Lagoona Mall, a premier retail destination in Doha, spans over 128, 000m² with 160 stores, 18 food and beverage outlets, and a 20, 000m² outdoor piazza. Since its opening in 2011, serving as landmark for luxury shopping & dining.
Key Contributions - Lagoona Mall - Pre-Opening Phase:
• Bringing extensive industry experience to the table, driven by a passion for innovation and excellence with a sustainable approach to the design of the built environment.
• Acted as the client representative, responsible for material selection and coordination with stakeholders.
• Managed civil and electromechanical base building works, ensuring efficient electrical load distribution to tenants.
• Provided diverse exhaust solutions for restaurants and approved gas proposals for the mall network.
• Supervised electrical meter approvals and installations.
• Project Management:
o Lagoona Mall Loose Furniture: Oversaw design management, material selection, production, and installation inspection (Dec 2010 - Oct 2011).
o Lagoona Mall Wayfinding: Led design management, production, and installation management (Mar 2011 - Oct 2011).
• Retail Delivery/Tenant Coordination: Directed the retail delivery team for design and fit-out works, reviewing and approving tenant designs in line with guidelines.
• Streamlined tenant coordination processes, enhancing efficiency and achieving organizational objectives.
• Successfully opened over 140 retail units and 15 innovative F&B restaurants, including:
o 51East Department Store (Darwish Holding) - 12, 000m2 BUA.
o Carrefour Market - 1, 200m2.
o Flik Cinema - 1, 000m2, 8 premium theatres, 1, 600 seats.
o CHANEL Boutique & Jewelry - 700m2.
o Rolex Boutique, Boucheron, Patek Philippe, Fauchon, Paul Café, B&O, FNAC, Tory Burch, Michael Kors, Mouawad, Kenzo, Mulberry, Cioccolatitaliani, among others.
• Participated in budgeting, adding revenue from additional resources and consultancy services.
• Revised the design criteria manual, tenant coordination procedures, and contractors' rules and regulations.

Key Contributions -Post-Opening Phase/PIAZZA Renovation Project (Jan 2012 - Dec 2013):
• Scope: Upgraded interlock flooring to stone, added wooden pergolas, enhanced waterproofing and landscaping, added wind barriers, and aesthetic lighting to the water lagoon fountain for a total area of 20, 000m²
• Intersected skills in design, advanced technology, and project management, preparing project briefs, conceptual and architectural designs, detailed architectural drawings, construction documents, and technical specifications, and realizing diverse designs for both aesthetics and efficiency.
• Managed the wind study with WINDTECH, Australia, creating a wind tunnel to study effects in the piazza.
• Coordinated design with PDS (Papas Design Studios), Canada, on wooden pergolas along restaurants.
• Approved material selection for stone pavements from Italy and lighting and windscreens from Korea.
Key Contributions -Lagoona AVENUE Renovation (12 months):
• Scope: Demolished existing retail units, opened a new corridor on the first floor and introduced new interior design packages with aesthetic light features and upscale finishes for a total area of 2, 400m².
• Directed and integrated the planning, design, material selection, and technical aspects of projects, while carefully controlling quality, cost, and schedule.
• Managed luxurious custom-made loose furniture design review/approval, production, and installation inspection.

Company industry:
Civil Engineering
Job role:
Accounting and Auditing

Senior Architect – Project Coordinator

March 2008 - July 2008

SOLIDERE

Lebanon

March 2008 - July 2008

Key Contributions - Beirut Souks, Lebanon
• Played a pivotal role in revamping the Tenants Manual and Contractor’s Guidelines, ensuring seamless integration of cutting-edge architectural practices.
• Designed comprehensive master sheets for meticulous monitoring and reporting of fit-out progress, resulting in unprecedented efficiency and precision in project execution.
Key Contributions - Westown, Egypt:
• Produced comprehensive project proposals, deftly integrating inputs from multiple disciplines, showcasing an exceptional ability to synergize various project components.
• Crafted detailed external project assessments, providing invaluable insights for project enhancements.

Company industry:
Architecture
Job role:
Architecture

Project Architect- Tenant Coordinator

August 2005 - February 2008

ABC S.A.L.

Lebanon

August 2005 - February 2008

Projects to Credit:
• ABC Mall Achrafieh, BUA: 127, 000 sqm; 170 Retail units & ABC Dbayeh - BUA: 44, 274 sqm; 205 retail units
• ABC Mall Achrafieh, Level 1 extension, 6, 000 m2
• ABC Mall Achrafieh, Level Zero Renovation, 5, 500 m2
• ABC Mall Dbayeh Extension and renovation, 44, 000 m2
• ABC Mall Achrafieh Department store, renovation project levels Three & Zero, 8000 m2
• ABC Department Store Jordan Amman, 4, 800 sqm.
Key Contributions:
• Achieved seamless plan approvals, expertly managed detailing, furniture design, and overall mall planning designs.
• Directed the execution of retail and F&B units, reviewing contractors’ shop drawings to adhering to standards.
• Maintained rigorous supervision and coordination with consultants and tenants, ensuring all designs conformed to ABC’s stringent standards and technical rules.
• Developed/executed innovative concept designs for shop-in-shops across various ABC department store branches.
• Maintained vigilant supervision of site progress, overseeing both architectural and electromechanical works.
• Provided invaluable support to the Project Manager, contributing to design efforts and issuing weekly reports.
• Orchestrated timely approvals and project submittals, facilitating successful project completion within designated timeframes and budgets including renovation projects, enhancing aesthetic and functional aspects of ABC Malls.

Company industry:
Architecture
Job role:
Administration

Project Coordinator

October 2003 - August 2005

Technelec - City Mall

Lebanon

October 2003 - August 2005

o BUA: 80, 000 square meter mall that offers 220 stores with a hypermarket a cinema complex with 9 movie theaters, indoor Karting area, specialty shops and a BHV department store on 2 levels
o Electrical infrastructure of CITY Mall, BUA: 210, 000 sqm, 200 units
o GEANT Hypermarket (later Carrefour)-CITY Mall, Area:11, 000sqm
o 5 Retail outlets including Petit Bateau, Cinemacity and Eric Kayser
o BHV Department Store- City Mall, Area:12, 500 sqm on two levels

Company industry:
Administration Support Services
Job role:
Management

Architect

June 2002 - October 2003

Lebanese University Campus (LUC)

Lebanon

June 2002 - October 2003

o Lebanese University Campus (LUC), Hadath, Lebanon, project is designed to regroup 13 faculty buildings supported by dormitories, central catering and sports complex. Total land surface area: 705, 000 m2 / Total BUA: 360, 000 m2 Total project cost: USD 500 million

Company industry:
Architecture
Job role:
Architecture

Architect

November 2001 - May 2002

MAK TEAM Société d’études et d’entreprises

Lebanon

November 2001 - May 2002

Analyzing architectural aspects and lifting as built for archaeological & Heritage sites and preparing a full documentary for The Temple of Eshmun (Phoenician 529-333 BC) Saida, Fortress of Kayfoun, Maysanoun village, etc.

Company industry:
Architecture
Job role:
Design, Creative, and Arts

Project Supervisor

June 2001 - September 2001

A.C.C. Arab Construction Company

Lebanon

June 2001 - September 2001

Company industry:
Construction & Building
Job role:
Accounting and Auditing

Design and Material Selection

June 1999 - September 1999

ARCH Engineering & Contracting

Lebanon

June 1999 - September 1999

Company industry:
Construction & Building
Job role:
Accounting and Auditing

Design and Material Selection

July 1998 - September 1998

ARCH Engineering & Contracting

Lebanon

July 1998 - September 1998

Company industry:
Construction & Building
Job role:
Accounting and Auditing

Renovation Projects

July 1997 - September 1997

AMERICANA Group/ Metra Decoration

Lebanon

July 1997 - September 1997

Company industry:
Administration Support Services
Job role:
Accounting and Auditing

Education

Lebanese University ‐INBA

June 2002

June 2002

Master's degree, Architecture

Lebanon

in

Skills

Project Coordinating
Expert
Project Coordinating
Expert
Client Representation
Expert
Client Representation
Expert
Site Supervision
Expert
Site Supervision
Expert
Project Execution
Expert
Project Execution
Expert
Consultant Coordination
Expert
Consultant Coordination
Expert
Project Management/Architecture
Expert
Project Management/Architecture
Expert
Design Consultancy
Expert
Design Consultancy
Expert
Planning & Implementation
Expert
Planning & Implementation
Expert
Drive innovation/Creativity Strategic and Operations Planning
Expert
Drive innovation/Creativity Strategic and Operations Planning
Expert
Retail Design & Delivery
Expert
Retail Design & Delivery
Expert
Architectural & Construction
Expert
Architectural & Construction
Expert
Intelligence
Expert
Intelligence
Expert
Stakeholder Management
Expert
Stakeholder Management
Expert
Mall Furniture Design
Expert
Mall Furniture Design
Expert
Design Review & approvals
Expert
Design Review & approvals
Expert
Decision Making/Support
Expert
Decision Making/Support
Expert
Communication & Analytical Skills
Expert
Communication & Analytical Skills
Expert
Tender Document
Expert
Tender Document
Expert
Problem solving
Expert
Problem solving
Expert
Client Liaison and Interaction
Expert
Client Liaison and Interaction
Expert
C level Reporting
Expert
C level Reporting
Expert
BUDGETING
Expert
BUDGETING
Expert
MICROSOFT WORKS
Expert
MICROSOFT WORKS
Expert
RETAIL
Expert
RETAIL
Expert
CONSULTING
Expert
CONSULTING
Expert
COACHING
Expert
COACHING
Expert
CONCEPT DEVELOPMENT
Expert
CONCEPT DEVELOPMENT
Expert
DELIVERY
Expert
DELIVERY
Expert
MEETING FACILITATION
Expert
MEETING FACILITATION
Expert
MICROSOFT WINDOWS 98
Expert
MICROSOFT WINDOWS 98
Expert
POLICY ANALYSIS
Expert
POLICY ANALYSIS
Expert
Consultant Coordination
Expert
Consultant Coordination
Expert
Project Execution
Expert
Project Execution
Expert
Site Supervision
Expert
Site Supervision
Expert
Client Representation
Expert
Client Representation
Expert
Project Coordinating
Expert
Project Coordinating
Expert

Languages

Arabic
Expert
English
Expert
French
Expert

Memberships

Registered Member-Lebanese Order of Engineers & Architects, (no. 29103)

Member

May 2005

MECSC+R Member

Member

January 2009

Jury Member -Infdex 2010 Awards, Qatar-

Member

November 2010

Greenpeace Volunteer/Member

Member

February 2001

Training and Certifications

Certifications
PMP®, Training, Qatar
May 2010