Millicent Adams

Risk Administrator at First National Bank

• South Africa
• January 2001 to November 2012

• Cost Control
• Loss Prevention
• Leads generation
• General Ledger and Office Accounts control
• Upholding service standards with customers
• Process customer requests
• Resolution of customer complaints to the satisfaction of the customer
• Maintain and develop rewarding relationships with customers
• Apply brand values
• Cash custodian and custodian for Self Service dtevice
• Fraud investigation
• Assisting Operations Managers in attending to Administration Diary and treasury custodian (bulk cash custodian)
• Safe Custody
• MS Office (Excel; Word)
• Internet Explorer
• Quickbooks
• Petty cash
• Datacapturing