Mariam Seraydarian

Managed daily business operations including logistics coordination, order processing, invoicing, cash handling, customer communication, and delivery scheduling. Supervised workflow between clients, suppliers, and warehouse operations while maintaining accurate financial records, processing payments, and supporting accounting activities. Ensured smooth operations, timely deliveries, and efficient customer service.

• Manage relationships with contractors, suppliers, and retail clients to drive revenue
growth and maintain long‑term partnerships.
• Develop and execute sales strategies to expand market presence and secure large-scale
projects.
• Handle quotations, negotiations, order processing, and delivery coordination from
initial inquiry to final fulfillment.
• Coordinate with procurement and logistics teams to ensure product availability and
timely deliveries.
• Analyze client requirements and provide customized product solutions.
• Prepare sales performance reports and identify new business opportunities.
• Train and mentor new team members to improve operational efficiency and customer
service quality.

• Managed customer databases and maintained detailed records of communications,
transactions, and client preferences.
• Tracked sales leads, opportunities, and ongoing deals to support the sales team in
closing business.
• Improved client follow‑up procedures, increasing customer retention and engagement.
• Generated analytical reports on sales trends, customer behavior, and departmental
performance.
• Collaborated with multiple departments to resolve customer issues efficiently.