Officer – Air Quotation Management
Seera Group
Total years of experience :11 years, 6 Months
• The ability to handle the group and privat jet requests.
• The ability to handle the customer’s requests with the airline for any required service.
• Making a fresh booking through GDS system and low cost carriers’ users.
• Working on Amadeus in handling the advanced request (Reissue, Refund, EMD).
• Has the experience in dealing with the BSP system for handling the RA and disputing the ADMs.
• Booked the airline’s tickets for the customers.
• Reissued and refunded the customer’s tickets.
• Made a package included the hotel reservation and internal trips.
• Answered customer’s calls and handled their requests.
Studied all about the tourism and ticketing