mina ezzat aziz

• Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements
• Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools
• Monitor systems and identify performance issues proactively
• Work within strict time frames and elevate incidents within defined timeframes
• Test all changes to networks, hardware, software, and hosted applications
• Monitors service delivery compliance to budget, quality standards and customer and business
• stakeholder requirements
• Cater to doing infrastructure coordination related to design and setup activities at different stages of a
• project
• work with various vendors and service providers to ensure productive environment
• Resolve issues and prepare status reviews and reports
• Professionally represent the infrastructure team as a technical consultant on projects