Mina Mousapour, IT Business Analyst

Mina Mousapour

IT Business Analyst

Michael Hill Jewellery

Location
Australia - Brisbane
Education
Master's degree, Marketing And Business
Experience
6 years, 6 Months

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Work Experience

Total years of experience :6 years, 6 Months

IT Business Analyst at Michael Hill Jewellery
  • Australia
  • My current job since November 2022

I'm a Marketing Business Analyst who provides support to the Marketing team with marketing automation solutions to increase the quality of customer/user experience within and outside the company.
Currently I am working in the Retail Luxury business, and I am the IT point of contact for the Marketing and customer loyalty team. I provide automation solutions and process improvements where there is an appetite and opportunity within the business. I also identify opportunities to enrich our customers profile and target audiences for ongoing and adhoc campaigns.

Business Analyst at University of Queensland
  • Australia - Melbourne
  • November 2021 to November 2022
Product Analyst & IT business process at Air Liquide
  • Australia - Melbourne
  • November 2017 to November 2021

Education

Master's degree, Marketing And Business
  • at Deakin/ RMIT University
  • November 2016

Distinctive grade in business analytics Master's degree from Deakin University Melbourne Australia.

Specialties & Skills

Loyalty Marketing
Attention to Details
Stakeholder Management
Workshop Delivery
Backlog management
Requirement gathering
Retail Analyst
IT Business Analyst
User experience
loyalty program

Social Profiles

Personal Website
Personal Website

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Languages

English
Expert

Hobbies

  • developing network
  • socialising