مينا راغب, Sales Supervisor

مينا راغب

Sales Supervisor

Delta Medical

البلد
مصر
التعليم
بكالوريوس, Systems and Biomedical Engineering
الخبرات
13 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :13 years, 7 أشهر

Sales Supervisor في Delta Medical
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ مارس 2015

▪ Supervising a staff of four Sales Engineers.
▪ Coordinating and supervising the day-to-day sales efforts of the team.
▪ Assisting Account Executives in the preparation of proposals and presentations.
▪ Training and coaching team members on selling techniques.
▪ Leading, directing and motivating the sales team.
▪ Gaining a thorough understanding of every customer’s needs in order to offer them the best solution.
▪ Presiding over weekly staff meetings.
▪ Conducting real-time phone monitoring of staff.
▪ Maintaining staff attendance and punctuality reports.
▪ Promptly handling customer complaints.
▪ Field training new sales engineers.
▪ Attending all company departmental and general meetings.
▪ Completing all sales paperwork.
▪ Recruiting sales engineers.
▪ Carrying out staff performance reviews.
▪ Addressing individual and group training needs.
▪ Hitting targets and implementing strategies to improve sales.
▪ Stock control.
▪ Forecasting future sales.
▪ Leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
▪ Generating sales opportunities by identifying appropriate business
▪ Assist Sales Manager by completing all assigned duties.
▪ Preparing weekly plans with sales engineers.
▪ Make sure all employees adhere to company policies and procedures.
▪ Communicate all employee relations issues, concerns, and incidents to Sales Manager.
▪ Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals.
▪ Searching for new clients who could benefit from Company products.
▪ Making 3 or more daily visits to the customers in hospitals.
▪ Travelling to visit potential clients.
▪ Establishing new, and maintaining existing, long-term relationships with customers.
▪ Managing and interpreting customer requirements.
▪ Persuading clients that a product or service will best satisfy their needs.
▪ Negotiating tender and contract terms.
▪ Negotiating and closing sales by agreeing terms and conditions.
▪ Offering after-sales support services.
▪ Administering client accounts.
▪ Analyzing costs and sales.
▪ Recording and maintaining client contact data.
▪ Coordinating sales project with team members.
▪ Supporting marketing by attending trade shows, conferences and other marketing events.
▪ Providing pre-sales technical assistance and product education.

Senior Sales Engineer في Delta Medical
  • مصر - القاهرة
  • يناير 2014 إلى مارس 2015

▪ Supervising a staff of two Sales Engineers.
▪ Hitting targets and implementing strategies to improve sales.
▪ Stock control.
▪ Forecasting future sales.
▪ Training new staff.
▪ Assist the Sales Manager in leading, directing and motivating the sales team in order to achieve the overall corporate sales objectives.
▪ Assist the Sales Manager in revising and implementing the sales strategies plans.
▪ Assist the Sales Manager in generating sales opportunities by identifying appropriate business
▪ Assist Sales Manager by completing all assigned duties.
▪ Assist with sales engineers questions, concerns and product/service questions.
▪ Preparing weekly plans with sales engineers and proposing them to the sales manager.
▪ Make sure all employees adhere to company policies and procedures.
▪ Communicate all employee relations issues, concerns, and incidents to Sales Manager.
▪ Monitors calls, provide feedback to reps and assist reps on sales %, install %, and quality assurance goals.
▪ Searching for new clients who could benefit from Company products .
▪ Making 2 or more daily visits to the customers in hospitals.
▪ Travelling to visit potential clients.
▪ Establishing new, and maintaining existing, long-term relationships with customers.
▪ Managing and interpreting customer requirements.
▪ Persuading clients that a product or service will best satisfy their needs.
▪ Negotiating tender and contract terms.
▪ Negotiating and closing sales by agreeing terms and conditions.
▪ Offering after-sales support services.
▪ Administering client accounts.
▪ Analyzing costs and sales.
▪ Preparing daily reports describing the visit details, achievement, customer name, title and the follow up needed for head office.
▪ Meeting regular sales targets.
▪ Recording and maintaining client contact data.
▪ Coordinating sales project with team members.
▪ Supporting marketing by attending trade shows, conferences and other marketing events.
▪ Making technical presentations and demonstrating how a product will meet client needs.
▪ Providing pre-sales technical assistance and product education.

Sales Engineer في Delta Medical
  • مصر - القاهرة
  • أكتوبر 2010 إلى ديسمبر 2013

 Searching for new clients who could benefit from Company products in my designated region.
 Making 2 or more daily visits to the customers in hospitals.
 Travelling to visit potential clients.
 Establishing new, and maintaining existing, long-term relationships with customers.
 Managing and interpreting customer requirements.
 Persuading clients that a product or service will best satisfy their needs.
 Negotiating tender and contract terms.
 Negotiating and closing sales by agreeing terms and conditions.
 Offering after-sales support services.
 Administering client accounts.
 Analyzing costs and sales.
 Preparing daily reports describing the visit details, achievement, customer name, title and the follow up needed for head office.
 Meeting regular sales targets.
 Recording and maintaining client contact data.
 Coordinating sales project with team members.
 Supporting marketing by attending trade shows, conferences and other marketing events.
 Making technical presentations and demonstrating how a product will meet client needs.
 Providing pre-sales technical assistance and product education.
 Liaising with other members of the sales team and other technical experts.

الخلفية التعليمية

بكالوريوس, Systems and Biomedical Engineering
  • في Cairo University- Faculty of Engineering-Systems and Biomedical Engineering Department
  • أغسطس 2010

Specialties & Skills

Sales Supervision
Biomedical Engineering
Technical Assistance
Recording
Sales Support
Negotiation skills
Problem solving
Analytical skills
Communication skills
Leadership
Computer skills
Team Work
Presentation skills
Time Management
Product knowledge

اللغات

العربية
متمرّس
الفرنسية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

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معهد التدريب:
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تاريخ الدورة:
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