Back Office Executive
ECCO Outsourcing
مجموع سنوات الخبرة :19 years, 2 أشهر
Solving Technical Problems and Replying with the Solution in a Professional E-mail.
Own and manage the client relationship through resolving calls efficiently and effectively.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world class Customer Service at all times.
Be proactive in regards to the improvement of processes and procedures.
Communicate positively with all involved parties in order to facilitate customers reception of the expected distinguished service.
Meet service level in handling all transactions measured through productivity reports.
Accuracy in handling all assigned tasks.
Own and manage the client relationship through resolving calls efficiently and effectively.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world class Customer Service at all times.
Be proactive in regards to the improvement of processes and procedures.
Communicate positively with all involved parties in order to facilitate customers reception of the expected distinguished service.
Meet service level in handling all transactions measured through productivity reports.
Accuracy in handling all assigned tasks.
Own and manage the client relationship through resolving calls efficiently and effectively.
Ensure service level agreements are met and maintained.
Work as part of a team to ensure offering world class Customer Service at all times.
Be proactive in regards to the improvement of processes and procedures.
Communicate positively with all involved parties in order to facilitate customers reception of the expected distinguished service.
Meet service level in handling all transactions measured through productivity reports.
Accuracy in handling all assigned tasks.
Bachelor of Arts (Major:Egyptology)