Mina Rai Asham Endrawes - PMP-PMI, E Commerce Manager

Mina Rai Asham Endrawes - PMP-PMI

E Commerce Manager

Gulf Fashion

Lieu
Koweït - Hawali
Éducation
Baccalauréat, Accounting
Expérience
11 years, 6 Mois

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Expériences professionnelles

Total des années d'expérience :11 years, 6 Mois

E Commerce Manager à Gulf Fashion
  • Koweït - Al Farawaniyah
  • Je travaille ici depuis novembre 2021

1-Developed and implemented e-commerce strategies to increase sales and website traffic, AOV, and LTV by 20%.
2-Managed the e-commerce platform and website,  including product listings,  pricing,  and promotions.
3-Overse online marketing campaigns,  such as search engine optimization (SEO),  pay-per-click (PPC),  and social media marketing.
4-Managed customer relationships,  including order fulfillment,  customer service,  and returns.
5-Analyze website traffic and sales data to identify trends and opportunities for improvement.
6-Stay up-to-date on the latest e-commerce trends and technologies.
8-Optimized E-commerce operation costs achieving 25% cost reduction.

E-commerce Manager à Hassan's optician
  • Koweït - Al Koweït
  • janvier 2018 à octobre 2021

Possess a strong knowledge of the eCommerce space including competitive strategies, marketing strategies, product development, consumer research, usability best practices, and industry trends

Develop subject matter expertise in assigned product categories and take ownership of daily business administration on assigned accounts

Develop, monitor, write and update product content contained on eCommerce websites/portals

Senior Customer Service Executive à Dar Alshifa Hospital
  • Koweït - Hawali
  • mai 2013 à mai 2018

welcoming customers &visitors and guiding them to the concerned person/ department,
Receive and relay telephone messages
Manage spreadsheets
Prepare agenda for meetings & takes notes
in addition to basic Secretarial duties such as typing, and expertise in the use of office equipment and common software applications such as word processing spreadsheets or graphics,
dealing with insurance companies both international & Local

translator & Arabic adviser à HotQ8deals
  • Koweït - Al Farawaniyah
  • novembre 2012 à avril 2013

translated HotQ8deals.com form English to Arabic

Éducation

Baccalauréat, Accounting
  • à assiut university
  • septembre 2009

Bachelor Degree of Commerce , Accounting department , English Section

Specialties & Skills

Customer Care
Executive Secretary
Insurance Claims
Company Secretarial
Receptions
CUSTOMER SERVICE
COMMUNICATION SKILLS
COMPUTERIZED ACCOUNTING
PRESENTAION SKILLS
MS WORD- MS EXCEL
Web Design
analysis skills
organizational Skills
prioritization Skills
marketing
problem solving
marketing mix
marketing strategy
people management
magento
operation
logistics
planning
digital marketing
negotiation
purchasing
wholesale
quotations
outlook
project Management
web development
Search engine optimisation
content management
marketing communications
e business
merchandising
market research
Media Planning
System Administration
MS Project
Software Project Management
Marketing Management
Marketing Research
Key Account Management
Website Management
Agile Project Management
Materials
Business Development
Sales Tax
Team Management
Administration
Management
Accounting
Teamwork

Langues

Anglais
Expert
Arabe
Expert
Français
Moyen

Adhésions

Trade Syndicate
  • Accountant
  • February 2011

Formation et Diplômes

Content Marketing and search engines optimisation (Certificat)
Date de la formation:
July 2022
Certified professional project Manager- PMI- PMP (Certificat)
Date de la formation:
October 2020
Agile Certified Practitioner- PMI- ACP (Certificat)
Date de la formation:
March 2022

Loisirs

  • walking
  • Reading
    more than 150 books in different aspects