Credit Controller
MATTEX GROUP
Total years of experience :15 years, 7 Months
Supervise & ensure the accurate and timely processing of all credit
control release/block
• Monitoring trends in customer accounts to identify potential risk
factors such as missed payments and report it to management on
monthly basis to prevent additional services to be performed on a
defaulting account.
• Guide the Credit Management Group Policy and defines the main
guidelines of the Credit Management process to be followed by all
the entities and functions, including the payment conditions and the
Local credit limits based on risk profile of the customers.
• Analyze aging reports to identify delinquent accounts and take
appropriate actions.
• Represent the Accounts Receivable Department on various special
projects and implement best practices
• Tracked on-time reporting of disputes resolution with weekly
tracking and coordination with interconnected departments heads.
• Undertake reconciliation of clients’ accounts and dispute resolution
• Maximize receivable cash flow through optimization, development
and measurement of regional collection team. Analyze, recommend
and implement
• Allocate payments to customer accounts accurately.
• Focus on Key accounts and Coordinates the activities with Business
Unit responsible
• Regularly making contact with Commercial Team to ensure all
relevant debts are managed as necessary
• Receive and evaluate data for the creditworthiness of both new and
existing clients.
• Propose to write off debts that cannot be recovered
• Prepares the Credit Management Group Policy and defines the main guidelines of the Credit Management process to be followed by all the entities and functions, including the payment conditions and the Local credit limits based on risk profile of the customers.
• Supervise & ensure the accurate and timely processing of all credit control release/block
• Represent the Accounts Receivable Department on various special projects and
implement best practices
• Preparing & Organizing letter of credit from various bank in middle east.
• Process or review and amendment.
• L/C Document checking -1st or 2nd checking before submits to bank to avoid discrepancy.
• Focus on Key accounts and Coordinates the activities with Business Unit responsible
• Regularly making contact with customers to ensure all relevant debts are managed as necessary
• Coordinate the account opening for new clients and evaluates the request for credit for final approval from the Financial Management.
• Receive and evaluate data for the creditworthiness of both new and existing clients.
• Propose to write off debts that cannot be recovered.
• Send monthly statements of accounts to clients.
• Undertake reconciliation of clients’ accounts and dispute resolution
• Continuous communication with the insurance company regarding credit insurance to meet the terms of the insurance policy.
• Providing accounts information to internal departments
• Assist in the setting up of the credit control system
• Regularly making contact with customers to ensure all relevant debts are managed as necessary
• Focus on Key accounts and Coordinates the activities with Business Unit responsible
• Arrange Monthly management meeting
• Chase overdue invoices by telephone, email & letter within agreed timescales
• Undertake account reconciliations as required
• Develop the credit management capability within the practice
• Follow Up customer Legal cases with Lawyer
• If any customers stop paying or pay late then it's my responsibility to stop providing services, start legal action to collect the money owed (if necessary) and in the case of bankruptcy will report to higher management about the strategies to make sure how we can recover our debts
• Regular Review meeting with Head of Finance and Monthly status meeting with BU’s
• Respond promptly and completely to both client and internal enquiries
• Send out monthly client statements/letters as may be agreed from time to time
• Other duties as delegated from time to time by the Finance Manager or any other person designated in their absence
• To familiarize self with all credit control, accounting, quality and other relevant company procedures ensuring that these are strictly adhered to
• Develop and standardize written policy documentation related to the credit and customer set up process
• Enforce credit policy and assure adherence to accepted standards
• Take ownership and full responsibility of the receivable functions
• Ensure customers pay within their agreed payment terms, chasing payments if necessary
• Deal effectively and on a daily basis with ‘blocked’ orders to ensure no order is held
• Identify changes in payment patterns of customer and propose actions
• Effectively deal with customer account queries / complaints, including liaising with other departments, to ensure they are brought to a satisfactory conclusion. Ensure all customer queries are logged and recorded
• Set up the new customer accounts on Company ERP
• Establish an agreed credit limit with the Finance Manager/ Sales Manager for the new accounts
• Interface with sales organization to communicate credit decisions and ensure timely review of new customers
• Plan and organize activities of credit / customer set up team to ensure file reviews are completed timely / accurately
• Analyze credit and Ageing Analysis reports
• Follow up on the credit notes/debit when issues are resolved with the customers
• Perform DSO calculation
• Ensure monthly statements are prepared, printed, vetted and ready for posting by the 2nd working day of each month
• Continuous review of all administrative procedures, paperwork, etc. in the area of Accounts Receive and Credit Control and suggest any improvements
• Manage filing and archiving of the related record
• Regularly meet with the Sales team to update and follow up on receivables
• Prepare and provide ad-hoc reports all the concerns as and when requested
• Send out monthly client statements/letters as may be agreed from time to time
• Post and reconcile all receivable account in SAP
• Perform bank reconciliation and ensure all transactions are posted in SAP
• Provide cover for other accounting functions as requested.
• Respond promptly and completely to both client and internal enquiries
• Ensure cross charging of expenses to affiliates & customers
• Manage all letter of credit/bank guarantee related activities, including coordination with banks and customers
• Perform Balance Confirmation with all Credit Customer
• Liaise with Company’s internal and external auditors for the periodic auditors
We were processing letter of credit ( LC) on behalf of our client
Handling different types of L/C’s such as Swift, Mail, Telex, Paper, and L/C’s received through Fax.
Handling various types Unconfirmed/Confirmed L/C’s, Amendments, MT799
Free format messages.
Obtaining the offering approval to know the credibility of the customer, which
Enables us to add Confirmation on the L/C’s.
Processing the L/C’s in the system and preparing Covering Letters to the
Issuing Bank.
Registering the information in the system and sending discrepancy advises.
to the issuing bank through MT799 messages.
Sending Tracers to the Issuing Bank for clarification of L/C terms.
Masters in business administration
Bachelor of commerce