mira abdelmonsef, Executive Secretary

mira abdelmonsef

Executive Secretary

Alpha Egypt Design

Lieu
Egypte - Le Caire
Éducation
Baccalauréat,
Expérience
5 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :5 years, 0 Mois

Executive Secretary à Alpha Egypt Design
  • janvier 2013 à octobre 2013

1) Alpha Egypt Design
(From January 2013 till now)
♦ Field: IT & communication.
♦ Job Title: Executive Secretary.
♦ Job Responsibilities: ♦ Receive, direct and relay telephone messages and fax messages.
♦ Maintain the general filing system and file all correspondence.
♦ Maintain an adequate inventory of office supplies.
♦ Preparing statistical reports.
♦ Handling information requests, and performing clerical functions such as preparing correspondence.
♦ Receiving visitors, and scheduling meetings.
♦ Received and transfer important messages from clients and other important person.
♦ Assist the boss or head officer regarding the department or company's status by showing the documents and other important
♦ Prepare the daily activity and important documents to be signed by the boss or the head officer.
♦ Coordinate travel arrangements; prepares itineraries; prepares, compiles and maintains travel vouchers and records.
♦ Alert manager about cancelations or new meetings.
♦ Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.

Call Center Rep à Market Insight Company
  • janvier 2008 à septembre 2009

2) Market Insight Company
(From January 2008 till September 2009)
♦ Field: Market Researches, Member Of (GFK) World Wide.
♦ Job Title: Call Center Rep.


♦ Job Responsibilities: ♦ Determines requirements by working with customers.
♦ Answers inquiries by clarifying desired information; researching, locating, and providing information.
♦ Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
♦ Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
♦ Sells additional services by recognizing opportunities to up-sell accounts; explaining new features.
♦ Maintains call center database by entering information.
♦ Keeps equipment operational by following established procedures; reporting malfunctions.
♦ Updates job knowledge by participating in educational opportunities.
♦ Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Executive Secretary à Amr Omar Architecture
  • janvier 2006 à décembre 2007

3) Amr Omar Architecture
(From January 2006 till December 2007)
♦ Field: Architectural Engineering.
♦ Job Title: Executive Secretary.
♦ Job Responsibilities: ♦ Assist the Chairman's with the overall administrative support tasks.
♦ Arrange and participate in meetings.
♦ Taking Minutes of meeting for various management meetings.
♦ Creation and establishment of the filling system and database.
♦ Identifying and controlling all confidential files.
♦ Supervising and controlling all company's rules, instructions, and arrangements.
♦ Handling the office's correspondence (Letters, telephones, faxes, mails, and reports)
4) GS Overseas

Secretary à Import and Export Company
  • août 2005 à décembre 2005

(From August 2005 till December 2005)
♦ Field: Import and Export Company.
♦ Job Title: Secretary.
♦ Job Responsibilities: ♦ Handling all office correspondences, Mails, faxes and letters.
♦ Handling all telephone calls regarding the office.
♦ Updating the Filing system.

Éducation

Baccalauréat,
  • à Ain Shams University in CAIRO
  • mai 2005

♦ Faculty of Arts. Islamic monuments Dept. Ain Shams University in CAIRO Literary of Islamic monuments Graduation Date: 2005 Grade: Good

Baccalauréat,
  • à جامعة عين شمس
  • mai 2005
Baccalauréat, اداب قسم اثار اسلامية
  • à جامعة عين شمس
  • mai 2005
Baccalauréat, اداب قسم اثار الاسلامية
  • à جامعة عين شمس
  • mai 2005

بكالوريوس بدرجة جيد

Etudes secondaires ou équivalent,
  • à Al Saeedeia School
  • mai 2001

♦ Al Saeedeia School High School Degree: Thanaweya Amma Graduation Date: 2001 Overall Grade: 90%

Specialties & Skills

ADMINISTRATIVE SUPPORT
ARCHITECTURAL
ARRANGEMENTS
AUTO CAD
CORRESPONDENCE
DATABASE
EXECUTIVE SECRETARY
SECRETARY
SOLUTIONS
TELEPHONES

Langues

Arabe
Débutant
Anglais
Débutant

Adhésions

Field: Market Researches, Member Of (GFK) World Wide
  • Member