Communications Officer
Relief International
مجموع سنوات الخبرة :7 years, 9 أشهر
• Developed project-based visibility plans in line with RI’s and donor’s guidelines and monitored the timely distribution.
• Provided clear specifications with respect to procurement of branded material.
• Generated comprehensive communications strategies, work plans, and Standard Operating Procedures (SOPs).
• Managed RI's Social Media platforms and developed a scheduled content calendar and a moderation tracker.
• Developed and designed communications materials including project-based factsheets, brochures, rollups, and other handouts and visibility material.
• Generated monthly success stories that were shared with donor reports and published on RI’s website.
• Produced video content showcasing RI's work, including an overview video covering RI's work from 2004 - 2023.
• Ensured proper documentation of VIP field visits.
• Acted as focal point for RI’s Global Communications Department.
• Developed capacity statements and project summaries for external communication.
• Established a relationship with reputable local media outlets.
• Supported the Awards Management Unit in donor reporting and coordination with partners.
• Contributed to the capacity building of the team by offering training for all staff on communication guideline and branding policies.
• Supporting the formulation and implementation of internal and external communications, and visibility strategy.
• Supporting the development of the communication materials for projects including briefing materials and press releases in coordination with UNDP communication personnel.
• Implementing media coverage for project activities in coordination with UNDP communication personnel.
• Following and keeping reports and presentations updated.
• Drafting routine correspondence / communications for the pillar.
• Supporting data updating and compiling material for project inventory records.
• Supporting the development of infographics for brochure/posture.
• Producing videos and documentaries for UNDP’s work.
• Supporting team in conducting training and high-profile online meetings in light of the Covid-19 pandemic.
• Provided support to Home-Based Businesses to enhance their social media presence and reach.
• Enhanced internal communications by developing SOPs and internal communications plans that facilitate knowledge exchange and program quality, and reviewed best communication practices in the field.
• Developed customized communications plans for different partners that enhanced external communications and ensured Blumont’s guidelines are being followed.
• Developed success stories that highlighted program achievements and accomplishments.
• Worked closely with program staff to obtain information, details, photos, and material needed for developing communications material.
• Supported the planning and implementation of a big Bazaar event that accommodated 80 beneficiaries and hosted hundreds of visitors.
• Tracked project’s media presence and managed Blumont’s social media accounts and web presence, including updating web content and activating new content entries.
• Developed social media campaigns relevant to project’s thematic areas and activities.
• Ensured consistent use of Blumont’s logo and proper branding of Blumont’s publications, tools, templates, and outputs following the internal guidelines.
• Managed a newly implemented, information provision project and worked with Mercy Corp’s different HQ departments and with partners on the design, development and implementation of the three phases of the project.
• Presented the project in a global competition by EQUALS for Tech and won number one is Access to Information category among 365 participants.
• Worked with experts on developing the web and social media presence and mobile application of the project.
• Trained field staff on social media best practices and facilitated team on social media moderation.
• Monitored the social media accounts and developed social media weekly, monthly and yearly reports.
• Researched and created written, photo and video content for the project’s presence on social media, and generated new content.
• Coordinated HQ communications and donors’ visits in the field.
• Managed content for the project’s site and blog through content management systems (Contentful).
• Gathered and organized content delivered from information focal points and partners in assigned region for dissemination through the project channels and to Mercy Corps Jordan programs.
• Developed and maintained an in-depth understanding of services and aid offered to Syrian refugees in Jordan, through information provision, referrals, and cash for documentation, developing a network of internal and external contacts, attending related meetings, and traveling to sites and other locations.
• Represented and promoted the project in interactions with consortium partners, beneficiaries and external journalism.
• Assisted the field monitors in information provision messages and project implementation, including civil documentation messages, any updates on civil documentations law that might happen, distribution and services provided by Mercy Corps Jordan, data collection and analysis.
• Assisted in writing donor reports and proposals.
• Drafted and edited communications material (press releases, publications, social media posts.)
• Assisted in executing social media strategies and generating social media content.
• Tracked projects’ media exposure.
• Prepared presentations and assisted in drafting reports.
• Developed success stories from the field.
• Assisted in the coordination of on-site field visits from different HQ departments, donors and the media.
• Assisted in document translation from English to Arabic and vice versa.
• Assisted in ensuring the organization’s proper use of logos and visibility guidelines are followed.
• Acted as Communications Focal Point in Azraq refugee camp to support the implementation and monitoring of communications work.
• Monitored the school feeding programme that was implemented in Azraq refugee camp and prepared daily distribution reports.
• Generated creative social media content, created online/offline campaigns, and assisted in developing social media strategies.
• Developed content calendars and followed up on proper implementation.
• Managed the moderation for more than 10 client accounts.
• Ensured brand consistency in marketing and social media messages.
• Developed social media reports to senior marketing management.
• Helped growing the company’s social media presence into new social media platforms, plus increasing presence on existing platforms including Facebook, LinkedIn, Twitter, and Instagram
• Researched and monitored the activity of the company’s competitors.