Junior Relationship Manager
Credit Libanais Bank SAL
Total des années d'expérience :7 years, 2 Mois
Key Responsibilities:
• Acquired, retained and managed a portfolio of high net worth corporate clients, in compliance with banking regulations, policies and procedures in order to ensure business development and retention.
• Assisted the Head of Corporate Business and the Corporate Relationship Managers in optimizing client relationships. Planned and implemented customer acquisition, re-engagement and retention strategies.
• Developed long term relationship and loyalty towards bank among the clientele by providing outstanding customer service with periodic follow up on financial services and banking transactions.
• Acted as a focal point of contact for all requirements of corporate clients in the branch, whilst achieving the business targets assigned in terms of cross selling and enhancing/ upgrading client relationships.
• Demonstrated extensive knowledge of all bank products and services, delivered best-in-class solutions - critical to both - clients' and bank success.
• Processed and complied data and prepared complete corporate file to be presented in the Corporate Credit Committee.
Key Responsibilities:
• Delivered accurate business analysis reports with cohesion that they communicate strength and vision.
• Assessed viability, stability and profitability of the business. Monitored and highlighted emerging trends and issues with a view to providing actionable insights for improvement.
• Assist with the annual planning process by developing guidelines, and standardizing information requirements and analysing financial information.
• Handled data processing activities, Produced budget and forecasts, provided detailed analysis and commentary. Analyzed and maintained financial data which aided in managing company’s KPI.
• Handled regular and ad-hoc reporting along with supporting the Senior Analyst in the production of cyclical reporting and analysis.
April 2011: Delegate of the Lebanese Chamber of Commerce, Chinese Ministry of Trade Seminar, China
Key Responsibilities:
• Elected as part of the Lebanese delegation to participate in a seminar organized by the Chinese Ministry of Trade for Chambers of Commerce and Industry from Arab countries.
• Engaged in seminars and presentations across the country, mainly in three key industrial cities: Pekin, Changcha and Schenzen
• Led the debate on Lebanese-Chinese cross-border trade opportunities and identified key sectors for both countries.
• Held one-on-one sessions with Chinese government officials to present a portfolio of local companies as candidates for Joint Venture opportunities with Chinese firms.
December 2006 - December 2010: Head of Business Strategy, NK Productions, Lebanon
Key Responsibilities:
• Provided strategies and direction aimed at securing increased revenues and market share for an Events Management Firm.
• Instrumental in establishing success oriented culture. Developed and delivered industry leading strategic marketing and management plans.
• Played a key role in structuring a targeted cost-efficiency plan, resulting in a 32% increase in sales figures.
• Led a team of 5 and acted as a catalyst in the evolution of business excellence, conceptualized and developed plans to achieve the laid out strategic objectives towards sustainable development.
• Managed, deployed resources /personnel and conceptualized strategies to effectively achieve yearly business plan, vision, mission and corporate values in consonance with organizational objectives.
• Actively managed NK Production’s business by identifying and engaging with various potential partners in specific events.
September 2006 - March 2008: Marketing Officer, Red Bull, Lebanon
Key Responsibilities:
• Strategically developed and implemented marketing programs for driving changes that result in profitable base business growth by boosting product awareness across the Lebanese market.
• Organized peace marathons in Mazara Shebaa as part of the firm’s image branding.
• Capitalized on evolving market trends and consumer demands as well as networked extensively among target clientele to enhance brand penetration and maintain brand equity.