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MIRACLE UMEMADUKA, customer service

MIRACLE UMEMADUKA

customer service·TRANSMISSION COMPANY OF NIGERIA

United Arab Emirates

Bachelor's degree, MICROBIOLOGY

Work experience

Total years of experience: 3 years, 6 months

customer service

February 2017 - June 2018

TRANSMISSION COMPANY OF NIGERIA

Nigeria

February 2017 - June 2018

& RESPOSIBILITIES:
•Attracts potential customers by answering product and services questions.
•Suggesting information about the products, services and processing orders.
•Prepare correspondences and fulfill customer needs to ensure customer satisfaction.
•Exceed company sales goal and standard through customer consultations.

Company industry:
General Engineering Consultancy
Job role:
Customer Service and Call Center

Sales Associate

January 2015 - January 2017

EXQUISITE

Nigeria

January 2015 - January 2017

EXQUISITE FASHION AND COSMETICS
DUTIES & RESPOSIBILITIES:
•Helping customers find the right products for their skin types and skin concerns.
•Monitor stock levels and do all the replenishment of stocks too.
•Ensuring that the customer is attended to first and satisfied even in the midst of pressure.
•Working hard to reach the company’s sales target and following the brand standards .

Company industry:
Fashion Design
Job role:
Sales

Education

Federal Polytechnic

June 2016

June 2016

Bachelor's degree, MICROBIOLOGY

Nigeria

GPA (point): 400 out of 4

GPA (point): 400 out of 4

HIGHER NATIONAL DIPLOMA

Federal Polytechnic Oko National

June 2016

June 2016

Bachelor's degree, MICRO BIOLOGY

Nigeria

GPA (point): 400 out of 4

GPA (point): 400 out of 4

courses: Concept secondary school, Ekwulobia West African Examination Council (WAEC) •Door foundation primary school obosi school certificate .

Skills

Safety

Expert

Beauty

Expert

Retail

Expert

Sales

Expert

Customer Service

Expert

CONCEPT DEVELOPMENT

Beginner

COUNCIL

Beginner

CUSTOMER SATISFACTION

Expert

CUSTOMER SERVICE

Expert

FASHION

Expert

HUMAN RESOURCES

Beginner

PROJECT MANAGEMENT

Beginner

RELATIONSHIP MANAGEMENT

Intermediate

SAFETY

Intermediate

SALES

Expert

Safety

Expert

Beauty

Expert

Retail

Expert

Sales

Expert

Customer Service

Expert

Languages

English

Expert

Training and Certifications

Training
Cerficate in make-up at Vinest Make-up academy
Vinest make-up academy