Miras P

GUEST RELATION EXECUTIVE

WELCOMING GUEST
CHECKIN & CHECKOUT PROCEDURES
MEETING GUEST DURING THEIR STAY
COLLECTING FEEDBACKS
HANDLING FRONTOFFICE AT THE ABSCENCE OF COLLEGUES
KIDS ENTERTAINMENT
EVENT ACTIVITIES
PERFORMING DJ (NOT A PRO)
DRAWING PORTRAIT FOR BIRTHDAY KIDS (JUST FOR MAKING KIDS HAPPY, NOT A PRO)
HANDLING MAILS
KEEPING ALL DOCUMENTS
HANDLING INDOOR STAY CALLS AND RESERVATION CALLS
TEAM ACTIVITIES
MAKING DATABASE
INNOVATIVE IDEAS
COMPLAINT HANDLING
SMILING FACE

FRONT OFFICE ASSISTANT (ON JOB TRAINEE)

WELCOMING GUEST WITH SMILE
SERVING WELCOME DRINKS
HANDLING LUGGAGES
HANDLING PHONE CALLS
HANDLING CHECKIN CHECKOUT PROCEDURES
COLLECTING FEEDBACKS
HANDLING EMAILS