Mira Sleiman

• Accounts management, development, and support
• Working closely with Key Account Manager and related sales team to achieve assigned sales targets
• CRM related tasks: Project pricing, leads follow up, pipeline and forecasting, send outs, etc…
• Middle East CRM representative: Acting as a link between HQ E-Business team and regional team
• Internal Communications - Sales Associates, Marketing, and Technical team.
• External Communication - Partners, Distributors, and End Customers.

April 2010 - Present Adobe Systems - UAE
License Management Consultant

Responsibilities
• Ensure achievement of revenue and growth targets through legalization and compliance process.
• Over achieved revenue targets for the last 3 years.
• Business reporting including pipeline management and forecasting.
• Work closely with the sales team to support enterprise customers in terms of licensing.
• Ensure Customers drive the maximum value of Adobe software by providing different solutions depending on customer needs and budgets.
• Leading various activities and projects in the MENA region to support Adobe Anti-Piracy / IPR initiatives.
• Develop, execute and monitor AP programs in the region to meet AP revenue targets.
• Call center management skills including building and managing database, CRM, sales cycle and managing pipeline.
• Work closely with Adobe Channel Partners to ensure full support to Adobe Echo System and to maximize Adobe revenue stream.
• Managing AP partner's needs and requests in alignment with the channel management team.

December 2008 - August 2009 New Shipping Company - Lebanon
Sales Executive.

Responsibilities
• Listening to customer requirements and presenting appropriate solution to make a sale.
• Maintaining and developing relationships with existing customers in person, and via telephone calls and emails.
• Arrange meeting with potential customers to prospect for new business.
• Negotiating the terms of an agreement and closing sales.
• Gathering market and customer information.
• Negotiating on price and costs, delivery and specifications with shippers and managers.
• Challenging any objections with a view to getting the customer to buy.
• Reviewing my own sales performance, aiming to exceed targets.
• Keeping record of visits, sales targets and actual figures and compiling them into reports for management.