SUPERVISOR/OPERATOR/CUSTOMER SERVICE
STUDENT CENTER/POSTAPLUS
مجموع سنوات الخبرة :17 years, 11 أشهر
Present personal professional image.
Demonstrated basic computer skills.
Responsible for driving product revenue (e.g. Color, & B&W Copy.
Finding out new customers with the help of available resources.
Responsible for balanced cash draw at close shift.
Data entry for daily sales report.
Preparing stock request.
Coordinate with customer’s needs.
Provide the good customer’s service.
Supervise efficient working of staff and maintain smooth work flow.
Maintain all relevant databases and update.
Monitor all customer related operational issue.
Motivate client.
Ensure stocks of needed materials are ready at all available time.
Manage of the Branch.
Assist and accept customer for international shipment like DHL service.
Telephone management for job orders of the customer.
Doing Graphic Design, Poster, Stickers and more service in the Branch.
Doing POS Cashiering.
Manage PETTY CASH Disbursement & Maintain Proper records of cash.
Reconcile vendor statements, research and correct discrepancies
Sort & organize expenses invoices and post them to POS, Excel Sheet.
Maintain general ledger Accounts and reconcile them.
Review all invoices for appropriate documentation and approval prior to payment.
Prioritize supplier payments in accordance with agreed payment terms.
Coordinate with auditors and provide necessary details and explanations for all audit processing.
Assist in month end closing process.
Assist other project as requested by management.
Prepares source data for computer entry compiling and sorting information; entry priorities.
Maintains data entry requirements by following data program techniques and procedures.
Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Develop relationships with customers by accurately taking customers order both in person and over the phone.
Evaluate and process warranty items handled at the counter and follow the companies and manufactures warranty policies.
Accurately enter sales orders and secure payments based account type.
Assist customers with obtaining product samples when necessary
Answer customer questions and complaints quickly and professionally.
Assist the outside sales team when necessary.
Coordinate job site delivery times with warehouse and delivery drivers.
Manage administration.
Provide feedback on the efficiency of the customer service process.
Promote to the customer to buy a car, gadget, and accessories.
Assist to the customer by signing a contract for renting a car as weekly, monthly, semi-annually and 24 months.
Leasing a car, and giving the syllabus to the client.
Sending emails to the customer for follow-up accounts payable.
Set schedule for drivers to pick up visitors from airport to the hotel.
Meter reading and follow-up fuel recharge and actively done car wash.
Handled high volumes sales in counter.
Assist in monthly reports and file maintenance. Performs document register reconciliations, submit daily requisitions, and cost expenditures to the shop maintenance supervisor and manager.
Empowered professionalism.
Assist other sections in performance of their duties when required.
Highly motivated and responsible.
Dealt with a diverse customer population.
Solved billing problems and handled customer inquiries.
Cooperative and enthusiastic.
Regularly update and maintains customer data base.
Ensure center within clusters execute on merchandising standards.
GRADUATE.
Graduate.
