customer care officer
Teletrade Computer Systems
Total des années d'expérience :0 years, 4 Mois
• Using the scripted questions in the Customer Care Questionnaire to interrogate and record customers’ answers
• Collating the results and pass them back to the CSM, copying the Quality Management
• Providing help and advice to customers, using the company services
• Performing duties of the Front Desk Receptionist and of the Customer Support Technician when requested by CSM
2007 - 2009: Cisco - CCNA Discovery 4 __ Tourism Institute _ Dekwaneh
2007 - 2008 : L.T Networking & Systems
2006 - 2007: T.S Networking & Systems __ Tourism Institute _Dekwaneh
2003 - 2004: Baccalaureate II (E.S) __