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Mirelle Shouk, insurance underwriter

Mirelle Shouk

insurance underwriter·united insurance company

United Arab Emirates

Bachelor's degree, Political Science

Work experience

Total years of experience: 4 years, 2 months

insurance underwriter

January 2021 - November 2024

united insurance company

Damascus, Syria

January 2021 - November 2024

Processed customer applications and prepared documentation.

Handled client inquiries and provided clear information.

Maintained accurate records and supported administrative workflow.

Company industry:
Insurance & TPA
Job role:
Administration

Underwriter

January 2022 - September 2024

United Insurance Company

Damascus, Syria

January 2022 - September 2024

• Processed and entered over 500 insurance applications monthly with 100% data accuracy.
• Maintained organized client databases and ensured compliance with internal procedures.
• Coordinated with multiple departments to streamline policy verification and approvals.

Company industry:
Insurance & TPA
Job role:
Administration

volunteer

July 2021 - December 2021

UNDP

Damascus, Syria

July 2021 - December 2021

Assisted in organizing field activities and documentation.

Supported communication tasks and reporting.

Company industry:
Non-profit Organization
Job role:
Administration

Volunteer

July 2021 - December 2021

United Nations Development Programme (UNDP) Cultural Heritage Project

Damascus, Syria

July 2021 - December 2021

• Assisted in organizing project documentation and supporting administrative tasks for smooth workflow.

Company industry:
Non-profit Organization
Job role:
Medical, Healthcare, and Nursing

volunteer

October 2020 - March 2021

WHO

Damascus, Syria

October 2020 - March 2021

Provided administrative and coordination support during field tasks.

Helped in data collection and community communication.

Company industry:
Non-profit Organization
Job role:
Administration

Volunteer

October 2020 - March 2021

World Health Organization (WHO)

Damascus, Syria

October 2020 - March 2021

• Supported reporting and data management for project activities, ensuring accurate records.

Company industry:
Other Healthcare Services
Job role:
Medical, Healthcare, and Nursing

Education

Damascus University

October 2020

October 2020

Bachelor's degree, Political Science

Syria

GPA (percentage): 60%

GPA (percentage): 60%

Bachelor’s Degree in Political Science Damascus University – 2020

University of Damascus

January 2020

January 2020

Bachelor's degree, Political Science

Syria

Skills

Velocity

Expert

Coordination

Expert

Administrative Support

Expert

Data Entry

Expert

Customer Service

Expert

Microsoft Office

Intermediate

Creativity

Intermediate

canva

Intermediate

Data Entry

Intermediate

Customer Service

Intermediate

office Administration

Intermediate

Records Management

Intermediate

Attention to Detail

Intermediate

Team Coordination

Intermediate

Administrative Support

Intermediate

Communication

Intermediate

Document Control

Intermediate

Time Management

Intermediate

ADMINISTRATIVE FUNCTIONS

Intermediate

DATA MANAGEMENT

Intermediate

DATA PROCESSING

Intermediate

DETAIL ORIENTED

Intermediate

MANAGEMENT

Intermediate

OPERATIONS

Intermediate

ORGANIZATIONAL SKILLS

Intermediate

Social profiles

Languages

English

Expert

Arabic

Native Speaker

Training and Certifications

Certifications
Project Management
Communication skills & time management
ICDL – International Computer Driving License
Customer Service Mastery
Project Management
Communication skills & time management
ICDL – International Computer Driving License
Customer Service Mastery
Project Management
Communication skills & time management
– International Computer Driving License
Customer Service Mastery
Customer Service Mastery: From Basics to Key Accounts
Edraak
Mar 2026
NLP
coursera
Dec 2024
Depth CapCut Video Editing Masterclass: Core Editing
Nov 2025
graphic design essentials
Nov 2025
Canva Essentials
Nov 2025
social media management
May 2024
Social Norms, Social Change I
Jun 2025
Formatting text in MS Word
May 2024
Essentials in MS word
May 2024
Formatting in MS Excel
May 2024
إدخال البيانات في مايكروسوفت إكسل
May 2024
Essentials of MS Excel
principles of public relations
Jul 2024
take the lead
Feb 2024
customer service
Feb 2024
the art of negotiation
Dec 2024

Hobbies and interests

Volunteering and community engagement
Learning digital tools and productivity skills
Organizing and planning
Reading and self-development