Danial Butt

Q-Auto LLC / Fixed-Term Contract MOI

Hired on a fixed-term contract to support high-level transport operations for major events and
government-related delegations
Managed and coordinated fleets of drivers, ensuring efficient scheduling, dispatching, and route
planning under time-sensitive conditions
Utilized digital tools and workflow automation systems (e.g., n8n) to streamline scheduling, driver
communication, and service confirmations
Supervised a team of drivers, maintaining strict service standards, professionalism, and operational
discipline
Delivered VIP transport services for high profile ambassadors, executives, and international delegates
with a focus on discretion, safety, and punctuality
Maintained high client satisfaction by providing reliable, polished, and culturally aware service in a
high-pressure environment

Delivered exceptional customer service by greeting, assisting, and engaging with customers in a
friendly, professional manner
Identified customer needs and recommended appropriate Vodafone products, services, and solutions,
including mobile plans, internet packages, and devices
Supported daily store operations including stock management, visual merchandising, and overall
store cleanliness
Resolved customer concerns promptly and escalated complex issues when necessary
Promoted Vodafone’s digital tools and self-service apps to improve customer experience and
convenience
Handled point-of-sale processes such as cash handling, invoicing, and maintaining accurate
sales and transaction records
Contributed to achieving store targets in sales, customer satisfaction, and service standards

Delivery of Services to small enterprises throughout Bahrain and Managing Monthly purchase 6 sales
records.
Dealing with business and technical customer enquiries.
Working with the wider development team
Delivered regular presentations and product demonstrations to key decision-makers, effectively
showcasing product benefits and aligning offerings with client objectives.

Oversee all aspects of the Visa and Immigration Service, ensuring that the process runs smoothly.
Present clients before the Immigration and Refugee Board.
Review and ensure that all of the information provided by clients is accurate and correct, preparing
and checking all legal documents.
Successfully managed case operations in the absence of the manager, ensuring smooth workflow,
timely resolution of issues, and continued adherence to company policies and client needs.