Mir Hassan Abbas Razvi

Leading team of professional ServiceNow developers working on the ServiceNow applications like HRSD(Human resource service desk), CSM(Customer Service Management), EEP(Employee Experience Portal), GCC(Global Command Center) with designing the implementation strategies, developmental activity with Agile scrum methodologies. Defining the application architecture, data structure and working on service portal for the applications like KYC, Event management and change request implementations.

Used Agile methodologies for the project management and developing the strategies for the product delivery.
Product design / development / implementation planning with team. Defining the solutions for the complexity of structure or the process.
Integrations worked : SSO, Success factor, Mid Server, Discovery, Web Services, Documentum and Tableau (Prospectium).

Achievements : Awarded with Accenture Celebrates Excellence (ACE) and HR & L Outstanding performer award.

Working on Service-Now development with Jelly scripting, UI pages, Dynamic contents, Script Includes, Business Rules, UI Macro, ACL’s, UI Action, Client scripts & UI policies

Designed and developed a web site application using J2EE, XML, EJB, Servlets, JSP. This system provides reseller panel representatives report and access to crucial information to perform their jobs in selling services to business customers /end users. The Administrator has control to manage member accounts and report sales status.
Created SQL and used JDBC connectivity to access the database.
Technologies used: J2EE, J2SE, EJB, Servlets, JSP, Oracle 8i, JDBC

Working in Genpact for service now development on the modules like Jelly, Ajax, Script includes, Business rules, UI Pages, Custom charts, Database views, custom & standard reports, custom and
Standard notifications