Mirna Zammar,

Mirna Zammar

Health Authority

Location
United Arab Emirates
Education
High school or equivalent,
Experience
8 years, 0 Months

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Work Experience

Total years of experience :8 years, 0 Months

at Health Authority
  • My current job since May 2016

* Greet patients in a friendly and compassionate manner, assist them with their queries in
person, by mail, or telephone.
* Register appointment through the HMS software.
* Confirm appointments by telephone (Or by sms when the situation warrants it) at least
24 hours before the schedule appointment.
* Provide informal translation service for patients in Arabic/ English.
* Receive, direct, and replay telephone message and fax message in a proper manner.
* Securely handle payments from patients, via cash, cheque, and credit/debit card.
* Prepare a summary of the transactions at the end of work day and pass it on long to the
accountant.
* Maintain the general filing system as per

Receptionist at American Surgecenter
  • January 2001 to

Education

High school or equivalent,

Organizing and delivering classroom lectures to students. * Evaluating a students' class work and assignments. * Preparing classroom and coursework materials, homework assignments, and handouts. * Recording and maintain accurate student attendance records and grades. Classroom management. * Developing English lesson plans in line with the National Curriculum. * Maintaining discipline in the classroom. * Creating a vibrant teaching atmosphere. 3- Tutor for Elementary Grade English Teacher

Specialties & Skills

ACCOUNTING
CONFERENCES
GESTIÓN DE ARCHIVOS
MEETING FACILITATION
MICROSOFT MAIL
TELEPHONE SKILLS

Languages

Arabic
Expert
English
Expert
German
Expert