Sr.Systems Engineer
BITS ARABIA
Total years of experience :9 years, 11 Months
• Configuring and maintaining head-ends, VOD, STB’s etc. for clients and system
integrator
• Trouble-shooting system problems, analyzing system and application log files
and interface with internal groups and partners on configurations and technical
integration of content and service
• Responsible for configuring the Showcase and Development Head Ends to allow
maximum flexibility and availability for both the Sales and Test Engineers
• Customer Pre- and Post- Sales support. Developing capacity plans and cost
estimates, trial demonstrations and Project Plans and schedules
• Maintaining all facilities and equipment needed by the digital video projects and
daily operational support of internal engineering
• Coordinating on-site customer installations, including site surveys and planning,
on-site hardware assembly, software integration
• Performing IPTV system integration at customer head-end/Switch facilities
• Responsible for customer sales and satisfaction for company products
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