Sr. Program Manager Consultant
Techmahindra Ltd
Total years of experience :10 years, 7 Months
• Streamlined Project Program Management methodologies and communication in the IT Division, which increased efficiency by 90%
• Provide accurate reporting on project status throughout its lifecycle to 15+ project teams, stakeholders, and sponsors, encompassing budget estimations, scheduling, and resource planning as part of Enterprise divisions policies.
• Mentor to 50+ team members regarding project scope, project charter development, resource planning, project management best practices, and appropriate delivery of project outcomes.
• Collaborated with executives to optimize the IT Governance capabilities by implementing innovative solutions to improve the project governance processes and status reporting
• Managed the budget & resources of the delivery, including allocating tasks to team members and ensuring that the project stays on track.
• Identified and managed risks to the delivery, including developing contingency plans to mitigate potential issues.
• Communicate with stakeholders, including team members, clients, and other stakeholders, to ensure that everyone is informed about the progress of the delivery.
• Developed and implemented a comprehensive cybersecurity strategy, conducted regular risk assessments and vulnerability scans to identify potential threats and vulnerabilities.
• Developed and enforced policies and procedures related to cybersecurity and ensure compliance with industry regulations.
• Provided regular reports & briefings to management on identity Security that is IGA, RBAC, PAM, IAM, OKTA within the organization.
• Acted as a liaison with external stakeholders, including regulatory bodies, auditors, and vendors.
• Provided guidance and mentorship to team members to ensure that they have the skills and support they need to complete their tasks.
• Worked with clients or other stakeholders to ensure that their needs and expectations are met.
• Lead and managed a team of SA’s, BA, Tower leads, Project Managers and multiple other key profiles.
• Demonstrated leadership skills, managed risk, and guide projects towards successful delivery
• Provided Strategic leadership & directions for successful delivery of Information Technology Projects
• Understand and keep abreast of policy developments in the relevant field, including but not limited to domestic and international law, policies, and economics. Research and analyze data related to specific policy issues to inform decision-making.
• Participated in firm wide and other department projects / initiatives as a GRC representative / subject matter expert to provide GRC guidance and interpretation of rules, regulations, risks, and best practices. Created and implemented policies, procedures, training and communication of the new policies and procedures to support these projects.
• Established and build governance framework tailored to the organization via policies & procedure
• Conducted risk assessments, reviews, analyzed new IT laws & regulatory compliance (ITIL, COBIT, PMBOK, ISO/IEC, SOX, NIST, HIPAA, GDPR, CCPA, SOC 2 Compliance) and assess and monitor compliance with new requirements.
• Lead client engagements in the areas of governance, risk & compliance (GRC), Internal Audits, process reviews, standard operating procedures, ISO/IEC based & GRC based assessments.
• Producing accurate and timely reporting of program status throughout its life cycle
• Closely worked with Executives directors, Business Account Managers and Sales teams to understand the needs and requirements
• Created or significantly contributed to change enablement strategies and plans, including training and communications
• Conducted effective change impact assessments, readiness assessments, and stakeholder analysis
• Closely worked with senior responsible owner to represent the interest of the sponsor
• Architect & lead cross-program & cross-project Architecture strategies, opportunities & problem resolution.
• Ensured resource optimization practices are built to support organizational strategies and deliver values.
• Provide on-site leadership for project team by building and motivating team members to meet project goals, adhering to their responsibilities and project milestones.
• Understand interdependencies between technology, operations, and business needs.
• Managing risk and project issues and taking corrective measures.
• Ensure Alignment between business strategy, stakeholder engagement and direction.
• Constantly recommend solutions for Project and PMO process improvement.
• Streamlined, Coordinated & Managed RFP process for initiation to completion by partnering with Account & Sales teams.
• Prepare business proposals and presentations
• Ensure Alignment between business strategy, stakeholder engagement and direction.
SmartIMS
Tenure: Oct 2013 - Oct 2014
Role: Sr. Project Manager Alphaserve Technologies Managed Customers - Private Clouds - Active Data Centre Solutions & Disaster Recovery, Network Infrastructure and Security Virtualization, Storage, Backup & Archiving, Desktop Delivery - Virtual Desktop Solutions.
SACS Electronics
Tenure: Dec 2010 - Oct 2013
Role: Sr. Project Manager
BU: ITS- Infrastructure Services & GRC
Ministry of Health
(MOH) Infrastructure Survey, Assessment and IS Audit for MOH - Directorate’s offices, Hospitals & Warehouses in different regions of the kingdom, Total 77 sites awarded to SACS, the scope is to gather IT and Non-IT information from each site in the templates provided by MOH and update to the MOH web application
Ministry of Justice
(MOJ) A high rise tower of 21 floors with 3 Basements and 17 Floors, The project quantity is all about 994 data nodes, 17 Cabinets, 197 Wireless Points to be mounted, 598 floor mounts & 199 wall mounts, Scope of work include complete hardware supply and service for both Active & Passive work from laying of FC, UTP, Termination to configuration of devices, connectivity of Data center & Burn-in test, POST, Installation and configuration of Servers, Racks, Switches, IP telephony, Cabling, Labelling & Dressing.
Saudi Arabian Standard Organization The Purpose of the project is to build up a Strong and well-organized Network Infrastructure for SASO - National Centre Buildings by Configuring & Connecting all the Network Infrastructure of other two buildings to main building of SASO & later as a result the network must be able to manage Huge Data, Numerous numbers of Application users & Heavy Network load.
NourNet - Nour Communication
Tenure: Dec 2008 - Nov 2010
Role: Project Manager - PMO
Managed Customers Nour Net provides the framework to better understanding the clients need by offering services like…ADSL, LL, VSAT, P2P, PMP, WiMAX, 3G, Backbone services, Collocation, CMTS, MPLS configuration services, proactive services, Internet Backup services, Data services, Firewall, Access, towers & Support.
Maentec Ltd
Tenure: July 2006 - May 2008
Role: Project Manager
BU: Infrastructure Service
MOMRA / Zuhair Fayez partnership Riyadh pavement maintenance management system, Project includes Implementation of O/S, Oracle 9i, 10g Database Servers, Application Server, Client Installation, Configuration of BI tools, Client server connectivity, BR - Storage Policies and procedures, integration & configuration of other third-party tools & devices, Client Management, Vendor Management, Team Management & Documentation.
PNU & Emam University Implementation of high-end servers, client servers, workstations their Installation, configuration and integration, BR, Storage management, Cable management, ISP/ Backbone management IP based Communication UTP, FO termination, Cabinet’s installation, Data center Design Implementation and Support, DCIM, ISA server management, Active directories
• Foster positive relationships with customer as their primary point of contact from a service quality, operations perspective and ensure delivery to its service level agreements and RFP. Closely working with Solution Architects on HLD, LLD, Rack Elevations, BOM, BOQ Documents, Strong Vendor Management, managed delivery of equipment on time, Authorized signatory for the project, Asset Inventory Management, worked with accounts sales team to understand client’s requirement, pre-post-delivery inspection of DC. Team on-boarding
• Organize and execute assigned business projects on behalf of clients (Vendor management & negotiation, order fulfilment, resource alignment, technology integration, project delivery & governance) according to client’s requirements
• Meet with assigned clients & delegates when needed & perform an initial assessment of a new requirement or problematic situation
• Collect information about client’s business through a variety of methods (shadowing, interviews, inspections, reading reports etc.)
• Formulate recommendations and solutions with attention to a client’s demands, capabilities and limitations forming concise reports by capturing the required technical information
• Developed and managed appropriate mechanisms to monitor compliance with contract terms and conditions.
• Identified and resolved Contract claims as they develop, include engagement of corporate legal department were necessary and Prepared contract documents for execution with Customer’s Legal Advisors.
• Prepared and maintained control and status reporting documents.
• Obtained all contract deliverables for timely work handover and close-out of contracts.
• Liaise with various internal stakeholders to ensure timely closure of agreements & guiding them on contractual mandates & compliance
Technologies Managed Customers - Private Clouds - Active Data Centre Solutions & Disaster Recovery, Network Infrastructure and SecurityVirtualization, Storage, Backup & Archiving, Desktop Delivery - Virtual Desktop Solutions.
Business continuty Business operations
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