ميرفت ديب

Acted as the main contact for clients, ensuring clear and professional communication.
Managed client onboarding, documentation, and service agreements.
Resolved client service requests, coordinating with technical teams for timely solutions.
Monitored client satisfaction through feedback collection and reporting.
Supported business development through proposals and contract negotiations.

Managed communications with embassies, partner universities, and international
organizations.

Represented the university at international education fairs and events.

Oversaw the full international admissions process, ensuring compliance and smooth
onboarding.

Prepared and reviewed partnership agreements and cooperation documents.

Provided guidance to international students on visas, scholarships, and mobility
opportunities.

Delivered personalized service to VIP and regular guests.
Resolved guest issues promptly, ensuring service excellence.
Coordinated across departments to deliver seamless experiences.
Tracked guest feedback and improved service quality.

Delivered televised Russian language lessons for 12th grade students.
Prepared lesson plans, notes, and study materials aligned with curriculum.
Provided exam preparation strategies and academic guidance.
Simplified complex grammar and vocabulary for wide audience reach.