Business Analyst
PNC
Total years of experience :8 years, 11 Months
Financial Corporation is a U.S. Based bank holding company specializing in credit cards, home loans, auto loans, banking and savings products. The purpose of the project is to enhance the PNCPINACLE MOBILE APP by improving the Information Reporting Module, Event Notifications which will allow customers to create customized reports. Information reporting module had two categories which are Previous Day Reporting and Current Day Reporting and the project's main objective was to enhance the existing application by adding new features.
•Interacted with Senior Management to understand their requirements regarding integration of Previous Day reporting and Current Day Reporting.
•Conducted Gap Analysis of the features and functionality of current platform version and new version to determine the new functions to be added in.
•Assisted in facilitating Daily Agile/Scrum meetings, Sprint planning, Sprint review, and Sprint retrospective meeting.
•Conducted sessions, user interviews, and detailed research and requirement meetings to capture the requirements and prepared BRD.
•Contacted treasury management team to understand the current user interface system for the payments section and how the ACH, Wire transfers should show up in the application.
•Created User Interface Document (UID), Wireframes, Prototypes to help developers in the development process.
•Developed Process Model in MS Visio and detailed Business Policies.
•Created documentation on supporting the newly designed modules.
•Developed UML Use-Cases and Use-Case diagrams to understand how the user is interacting with the system.
•Analyzed and prioritized Sprint Cycle Time Boxed Tasks, Acceptance Criteria and User Stories from Product Backlog to Sprint Backlog and review the Prototype on regular basis in Scrum Agile SDLC.
•Managed Product and Sprint Backlog and helped Product owners with the Release plan.
•Conducted walkthroughs with the end users and stakeholders to gather the modification requests to record in Change Requirement/ User Story Document.
•Involved in assisting design and implementation of Progression and Regression Tests and reviewed Test Plan and Test Cases.
•Managed bugs using Defect Tracking Tool JIRA, reviewed each defect and assigned development team to resolve problems.
•Created Requirement Traceability Matrix (RTM) to keep track of the requirements.
•Extensively evaluated the Acceptance Criteria that was used by developers, testing team and by the Product Owner to ensure that the intent is effectively captured.
Nationwide is the sixth largest property and casualty insurer in the United States. Nationwide is a leading provider of personal and commercial property and casualty insurance and long-term retirement savings products. The project was involved in developing Right, a web-based system for quoting, and maintaining and issuing auto and homeowner insurance policies.
•Participated in gathering user requirements, developing functional and non-functional requirements.
•Managed and communicated requirements appropriately to ensure stakeholders and the project team remain in agreement on the solution scope, how requirements are communicated to stakeholders, and how knowledge gained by the business analyst is maintained for future use.
•Identify a business need, refine and clarify the definition of that need, and define a solution scope that can feasibly be implemented by the business. Techniques used include: problem definition and analysis, business case development, feasibility studies, and the definition of solution scope.
•Planned business analysis approach, activities, communications, and requirements management process.
•Owned and document project artifacts (e.g. Business Requirements Documents (BRD), Functional Requirement Specifications (FRS), Software Requirement Specifications (SRS), etc.) capturing viewpoints of stakeholders and transforming business requirements into technical specifications.
•Facilitated meetings between business users and the IT team.
•Worked with stakeholders to identify and understand their needs and concerns, understand the environment in which they work, and ensure stakeholder's actual underlying needs are understood, rather than their stated desires.
•Prioritized and progressively elaborated stakeholder and solution requirements in order to enable the project team to implement a solution that will meet the needs of the sponsoring organization and stakeholders. Techniques used include: analyzing stakeholder needs to define solutions that meet those needs, assessing the current state of the business to identify and recommend improvements, and verifying and validating of the resulting requirements.
•Coordinated the User Acceptance testing with the end users.
•Documented Test Plans and Test Cases -Developed use cases/diagrams, conceptual model, behavior diagrams (sequence, collaboration, state chart, Activity), using MS Visio.
•Conducted effective requirement analysis ensuring that behavioral, structural models, dynamic models and control models are used appropriately.
•Assisted effectively in requirements prioritization, performed requirements allocation and documented requirements traceability.
•Supported verification, quality assurance and development activities which included reviewing test scenarios and designing.
•Created monthly PowerPoint project status reports to show progress to senior leadership.
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