Training Executive
Apparel Group
مجموع سنوات الخبرة :9 years, 8 أشهر
o Responsible for assessing Training needs, and designing / delivering training solutions that produced results
o Developed, implemented, and monitored various productive training programs within the organization
o Helped line managers and brand team to solve specific training/ Operations obstacles, either on a one-to-one basis or in groups.
o Have an understanding of e-learning techniques, and where relevant, be involved in the creation and/or delivery of e-learning packages.
o Responsible for store's daily operations, customer service, profit and loss management as well as setting, monitoring, and driving sales goals.
o Ensured proper cash controls and loss prevention procedures were in place
o Responsible for daily and monthly administrative reports.
o Assisted with opening new stores and training the management teams.
o Maintained high evaluation scores for audits, quality control, and mystery shops above 90%.
o Coached sales associates on product knowledge through in-store product training.