mislav zagar, Property management

mislav zagar

Property management

Re/Max

Location
Croatia (Hrvatska)
Education
Master's degree, MS
Experience
30 years, 5 Months

Share My Profile

Block User


Work Experience

Total years of experience :30 years, 5 Months

Property management at Re/Max
  • Thailand
  • My current job since October 2013

Leads, organises, plans, co-ordinates and maintains a cost effective team of multidisciplinary managers to provide facilities and property management services.Supervises and provides technical direction and leadership to direct reports to achieve the highest level of service delivery integrity and excellence, in all areas of work covered within the scope of the facilities and property management

RE/Max Homespace, Bangkok, Thailand as Property Manager
  • October 2013 to March 2014

Oct 2013 - Mar 2014 with RE/Max Homespace, Bangkok, Thailand as Property Manager

Zagreb, Croatia as CEO
  • Croatia (Hrvatska)
  • January 2011 to October 2013

Jan 2011- Oct 2013 with PRETIOSUS USLUGE D.O.O. Zagreb, Croatia as CEO

at Srebrnjak Children's Hospital
  • Croatia (Hrvatska)
  • April 2008 to February 2011

Apr 2008 - Feb 2011 with Srebrnjak Children's Hospital, Zagreb, Croatia as Management Committee member

Zagreb, Croatia as Technical director -COO at Zagreb City Bus Terminal
  • Croatia (Hrvatska)
  • January 2006 to January 2011

Jan 2006 - Jan 2011 with Zagreb City Bus Terminal, Zagreb, Croatia as Technical director -COO

Zagreb, Croatia as Member of the Supervisory Board at Zagreb Electric Tramway (ZET) Ltd
  • Croatia (Hrvatska)
  • March 2003 to January 2005

Mar 2003 - Jan 2005 with Zagreb Electric Tramway (ZET) Ltd, Zagreb, Croatia as Member of the Supervisory Board

Member of City development at Zagreb City Government
  • Croatia (Hrvatska)
  • February 2002 to February 2004

Feb 2002 - Feb 2004 with Zagreb City Government, Zagreb, Croatia as Member of City development and Spatial Planning

Zagreb, Croatia as Member of the Supervisory Board at Zagreb City Gas Utility Ltd
  • Croatia (Hrvatska)
  • January 2001 to January 2004

Jan 2001 - Jan 2004 with Zagreb City Gas Utility Ltd, Zagreb, Croatia as Member of the Supervisory Board

Zagreb, Croatia as CEO (Owner)
  • Croatia (Hrvatska)
  • January 2001 to January 2003

Jan 2001 - Jan 2003 with REGIUS, Zagreb, Croatia as CEO (Owner)

Business Owner at PROFESSIONAL VALUE
  • Croatia (Hrvatska)
  • January 1993 to January 2001

Jan 1993 - Jan 2001 with Sakristan D.O.O, Zagreb, Croatia as Business Owner

PROFESSIONAL VALUE

" Overcome complex business challenges and make high-stakes decisions using experience-backed judgment, strong work ethics and irreproachable integrity. Deft in driving new business through key accounts and establishing strategic partnerships to increase revenues.

" Characterized as a visionary, strategist & tactician. Adept in conceptualizing & implementing competitive strategies for generating sales, developing and expanding market share towards the achievement of revenue & profitability targets. Excellent track record of planning and managing Profit Centre operations to ensure that revenue and market share objectives are met.

" Consistent record of delivering results in growth, revenue, operational performance, and profitability. Aggressive sales & marketing tactics with strong exposure of working with prominent and high profile accounts; built solid track record of successful rollout, management and turnaround of fortunes through astute planning and execution.

" Driven by a visceral "hard-wired" need to strategize and to innovate. Gifted with the vision, determination, and skills needed for high-level revenue-building strategies and tactics. Have a fair perspective on the Business Environment with understanding of inter-relationships between diverse tasks.

" Motivate, mentor and lead talented professionals. Live the culture and lead by example. Expertise in building and motivating large teams that well exceed corporate expectations. Innovative and results-driven manager focused on achieving exceptional results in highly competitive environments that demand continuous improvement.


DOMAIN SKILLS

" Leads, organises, plans, co-ordinates and maintains a cost effective team of multidisciplinary managers to provide facilities and property management services.
" Serve customers by assisting them in renting/leasing, selling their condos / apartments by making relevant sales plan and market them to generate maximum value for the client.
" In charge of Tenancy Management, including resolving complaints, renewal of contracts, enquiries, pre-handover & regular inspections, occupancy rates, etc.
" Supervises and provides technical direction and leadership to direct reports to achieve the highest level of service delivery integrity and excellence, in all areas of work covered within the scope of the facilities and property management.
" Having overall authority of approval of facilities and property management matters in accordance with organization procedures and clients agreements as appropriate. Recommends appropriate solutions and proposes changes as necessary.
" Interact with clients on regular basis for any Operational issues and resolving escalations if any. Soliciting client feedback on property / facility maintenance in structured form and improving to meet clients' requirements.
" Contribute towards and oversee the preparation of specifications and renovation work scopes and participate in property refurbishment and renovation cost evaluation.
" Preparing building service provider agreements, annual maintenance contracts and service level agreements. Periodic review meetings with service providers for operational improvements, issues resolution and review of SLAs and KPIs delivery.
" Procurement of renewal project's material and periodic checks for quality and timely delivery. Bringing in synergies and standardization of property consumables to minimize inventory at optimized rates.
" Conducting risk assessment of all activities as per compliances and operational continuity of critical services. Ensuring hygienic working environment maintained in entire property / facility premises at all times.
" To ensure Fire and Safety installation's readiness at all times. Carrying out periodical audits and evacuation exercise for all buildings.
" Creating a secured and safe environment at buildings and facilities. Ensuring security team / agencies on high alert on all times, to respond to emergencies.
CAREER HIGHLIGHTS

" Successfully established deal and signed contracts for yearly procreation of 5000 Tons of bitumen in first couple of months as CEO and accomplished profit of 4 million kunas in the first year.
" Overturned capitals largest international bus terminus running in yearly loss of 5 million kunas into a profitable business earning over 10 million kunas by making strategic business decisions as committee member
" Youngest member of Zagreb city government for development and spatial planning given complete charge of construction throughout the city which was the most important construction plan of the Zagreb in 18 years. The plans placed forward were readily accepted by both members of government and city parliament.

SCHOLASTICS

Education

Master's degree, MS
  • at University Of Transport and Traffic Engineering
  • March 2012

Specialties & Skills

Cost Control
Leadership Capabilities
Team Management
Business Operations Management
AGGRESSIVE SALES
CLIENTS
CONTINUOUS IMPROVEMENT
CONTRACTS
INCREASE
INSPECTIONS
INVENTORY

Languages

English
Expert

Memberships

with Zagreb Electric Tramway (ZET) Ltd, Zagreb, Croatia as Member of the Supervisory Board
  • Member
  • January 2005
with Zagreb City Government, Zagreb, Croatia as Member of City development and Spatial Planning
  • Member
  • February 2004
with Zagreb City Gas Utility Ltd, Zagreb, Croatia as Member of the Supervisory Board
  • Member
  • January 2004

Hobbies

  • Traveling, Reading, Biking