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تم إلغاء حظر المستخدم بنجاح
عماد عيسى, Sales retail manager

عماد عيسى

Sales retail manager·Esa al gurg

الإمارات العربية المتحدة

بكالوريوس, Business administration and Management

الخبرة العملية

مجموع سنوات الخبرة: 22 سنوات, 8 أشهر

Sales retail manager

يونيو 2018 - حتى الآن

Esa al gurg

دبي، الإمارات العربية المتحدة

يونيو 2018 - حتى الآن

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Regional Retail manager

أكتوبر 2017 - يونيو 2018

Chalhoub Group

دبي، الإمارات العربية المتحدة

أكتوبر 2017 - يونيو 2018

Responsible for implementing the regional goals and objectives, budgets and commercial targets in alignment with the group’s strategic direction for the short and long term.
Job Responsibilities:

• Achieved more than 10% growth for the last quarter of 2017, ensure to Maximize sales and profitability of the division and prepare the sales budgets.
• Contributed more than 23% of sales through Palace and VIC connection
• Key Account Management and building long lasting customer relationship for more than 100 guest with high end profile (such VIC, palaces and interior designer)
• Dealing with High end art de vivre and lifestyle gift item, Beauty for women and man brand such Baccarat, Christofle, Daum, Lalique, Jaystrongwater, St-dupont, Mario uboldi, Elie bleu, Aqua di Parma.
• Implemented a commission scheme for architecture and interior designers to increase sales
• Manage a team 6 direct report +50 indirect report
• Map customer needs to product offering and position company products and services with compelling proposition (ROI) with a consultative approach.
• Proposed KPIS and Alerting the sales team to opportunities for further sales within key Cust
• Liaising with the brands to ensure customer needs are fulfilled effectively
• Organize training of store staff on products.
• Control OPEX expenses (Uniforms, VM, store expenses, etc.)
• Manage that VM's activities in stores are performed as per the Brand guidelines activities in the region.
• Establish bridge between the network (Brand suppliers) and back office support.
• Recruitment, monitor and appraise the performance of the team in coordination with store manager and developing individual career plans.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Retail Manager

مايو 2011 - أكتوبر 2017

Landmark Group

بيروت، لبنان

مايو 2011 - أكتوبر 2017

Achieved and Established a successful business and set all procedure and policy for the territory, achieved more than 10% average of growth for the last 3 years. Create an effective and potential database for the business, ensure territory is profitable, introduce a new business opportunity and service in the business.

Job Responsibilities:
• Special focus and leadership for the development of the retail business in the territory
• Setting and fulfilling of sales goals, analysis of sales statistics, determination of sales potential and inventory requirements, monitoring of customer preferences and information transfer to headquarters
• Delivering budget P&L
• Selecting and ordering stock from supplier
• Responsible of implementation of local advertising, promotion, marketing, CRM and public relations in coordination with headquarters
• Review and analyze Stock data and sales reports monitoring over and under stock.
• Strategize and seek opportunity for concept expansion in the territory.
• General Management of the operational tasks, leadership of the local team
• Control OPEX expenses (uniforms, VM, store expenses.)
• Monitoring market trends, competitor environment
• Monitor and appraise the performance of retail staffs in coordination with store manager (interviewing, hiring, training, evaluating and disciplining employees)

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Deputy Floor Manager

مايو 2008 - مارس 2011

Bloomingdale's Home Store

دبي، الإمارات العربية المتحدة

مايو 2008 - مارس 2011

Moved Across the business, Starting Harvey Nichols department Store at Mall of the
Emirates, later on moved to Aati Sheikh Zayed Showroom later moved for opening and working at Bloomingdale’s home store department at Dubai Mall


 Pre-Opening and set up Bloomingdale’s Home department.
 Drives sales and manages execution of merchandise placement through effective
 planning, prioritizing, communication and follow-up
 Accountable for all planning, mapping and execution of merchandise and fixture placement
 Ensures key programs are protected and presentation is appropriate for the brand
 Partners with store Manager to build on business opportunities that drive the top programs and big ideas
 Formulates strategies for future presentations to support key business initiatives or big ideas
 Leads merchandising team at the shop floor to identify and execute flexing decisions that maximize business opportunities while aligning with presentation guidelines
 Leads and manages the visual communication process with RVM.
 Actively participates in store walks with DM, and RVM to ensure the consistency and quality of merchandising and visual execution.
and visual execution.
 Sets, monitors, follows up on productivity goals and objectives for the store team to maximize sales and profitability
 Scheduling seasonal flow and weekly merchandising workload
 Ensures that the merchandise department owners and store Leaders understand how to identify and execute replenishment priorities during their shifts.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Retail Operation

مارس 2006 - مارس 2008

The Living Zone Bombay and Zone (Usa,Canadian and denemark ) Franchise

دبي، الإمارات العربية المتحدة

مارس 2006 - مارس 2008

§ Analyzing sales figures and forecasting future sales volumes to maximize profits
§ Analyzing and interpreting trends to facilitate planning
§ Using information technology to record sales figures and for data analysis and forward planning
§ Dealing with staffing issues: interviewing potential staff; conducting appraisals and performance reviews; and providing or organising training and development
§ Attending and chairing meetings
§ Maintaining awareness of market trends in the retail industry, understanding forthcoming customer initiatives, and monitoring what local competitors are doing
§ Initiating changes to improve the business, to ensure the store can compete effectively in the local market
§ Dealing with sales, as and when required
§ Managing and motivating a team to increase sales and ensure efficiency
§ Managing stock levels and making key decisions about stock control
§ Ensuring standards for quality, customer service and health and safety are met

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Trainee Media Executive

فبراير 2007 - مارس 2007

Magna Global

الإمارات العربية المتحدة

فبراير 2007 - مارس 2007

§ Basic Grounding in the functional area of media
§ Get involved in details Procedure of media Buying
§ Assisting and handling Unilever account

مجال الشركة:
الإعلان
الدور الوظيفي:
غيرذلك

Trainee Media Executive

أكتوبر 2006 - أكتوبر 2006

Universal Media Seven UM7

الإمارات العربية المتحدة

أكتوبر 2006 - أكتوبر 2006

§ Basic Grounding in the functional area of media
§ Get involved in details Procedure of media Planning, and Buying
§ Deep Knowledge in Dolphin and statex Program

مجال الشركة:
الإعلان
الدور الوظيفي:
غيرذلك

Business Development / Marketing Department

مارس 2005 - فبراير 2006

Lily in the box Flower Company (Promote from web-fortune)

لبنان

مارس 2005 - فبراير 2006

§ Responsible for all managerial work.
§ Participate in purchasing activities for raw & packaging material
§ Develop skills in dealing with and managing supplier relationships
§ Visit local, regional & global suppliers
§ Handling stock, cost controller, pricing
§ Checking invoices postings and charges
§ Providing feed back on strategies and plans proposed for through ERP
Program such as inventory control, order tracking, customer service,
Finance)
§ Monitoring payback of marketing programs
§ Take care of stores revenues and costs audit trail and keeping all records for fives branches

مجال الشركة:
خدمات الدعم التجاري الأخرى
الدور الوظيفي:
التسويق والعلاقات العامة

Accounting / Account Executive

أغسطس 2003 - فبراير 2005

Web Fortune Company (International Private Bank)

لبنان

أغسطس 2003 - فبراير 2005

§ Opening new accounts, Advising customers on suitable products
§ Target new accounts and develop strong relation via establishing rapport with customers
§ Maintain accounting records and produce accounting reports and forecasts.
§ Assists in the analysis of financial data and extracts and defines relevant information; interprets data for the purpose of determining past financial performance
§ Records, classifies, and summarizes financial transactions and events in accordance with generally accepted accounting principles.
§ Maintain and strengthen customer service through extensive follow up and aggressive support.

مجال الشركة:
البنوك
الدور الوظيفي:
خدمة العملاء ومركز الإتصال

التعليم

Saint Joesph University (U.S.J)

يونيو 2003

يونيو 2003

بكالوريوس، Business administration and Management

لبنان

المعدل التراكمي (نقاط): 2.5 من 4

المعدل التراكمي (نقاط): 2.5 من 4

detail bachelor degree in management and adminstration

Skills

Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Oracle
Expert
Oracle
Expert
MS Office tools
Expert
MS Office tools
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Internet Explorer
Expert
Internet Explorer
Expert
§ Proficiency with Ms- Office (Word, Excel, Power point, Access)
Expert
§ Proficiency with Ms- Office (Word, Excel, Power point, Access)
Expert
§ Ms Internet Explorer (Surfing, research) Ms Outlook (emails...)
Expert
§ Ms Internet Explorer (Surfing, research) Ms Outlook (emails...)
Expert
§ Ms project, EDM Program and ERP Software
Expert
§ Ms project, EDM Program and ERP Software
Expert
internet surfing
Expert
internet surfing
Expert
microsoft (excel,word)
Expert
microsoft (excel,word)
Expert
Customer service
Expert
Customer service
Expert
Taking ownership
Expert
Taking ownership
Expert
Training and development
Expert
Training and development
Expert
Time management
Expert
Time management
Expert
Communication
Expert
Communication
Expert
Performance management
Expert
Performance management
Expert
Stock loss and security
Expert
Stock loss and security
Expert
Leadership &Coaching
Expert
Leadership &Coaching
Expert
retail management
Expert
retail management
Expert
Budget
Expert
Budget
Expert
Microsoft PowerPoint
Expert
Microsoft PowerPoint
Expert
Oracle
Expert
Oracle
Expert
MS Office tools
Expert
MS Office tools
Expert
Microsoft Office
Expert
Microsoft Office
Expert
Internet Explorer
Expert
Internet Explorer
Expert

اللغات

الانجليزية
متمرّس
العربية
متمرّس
الفرنسية
متمرّس

التدريب و الشهادات

التدريب
Group Development Plan
GDP
Oct 2010

الهوايات

  • Swimming, Jogging