Assistant Manager
Musafir
Total des années d'expérience :10 years, 5 Mois
Department : B2C Holidays
Key Role : Product Development & Enhancement
Of B2C & B2B Domestic Holidays
Job Description
* Setup of Domestic Holiday Products & Process Enhancement.
* Supplier and Vendor Association & Management on Pan India basis.
* Alliance & Networking with Trade Partners & Tourism Departments.
* Managing Co-branding Activities & Campaigns.
* Training Team on New Products & Processes.
* Coordinating with Marketing Team for various promotional activities .
* Planning and designing product ideas for brand building & identifying
potential areas for business growth.
* Competitive analysis to ensure product efficiency & quality delivery
Products & Operations
Key Role : Domestic Product Development &
Operations
Job Description
* Enhancing holidays & hotel products for inbound & domestic markets.
* Hotel rate contracting & negotiation on pan India basis.
* Managing suppliers & vendors association across India with negotiating on
rates & signing necessary agreement's or MOU's to maintain
standardization on overall services.
* Managing team for day to day operations & sales.
* Competitive analysis to ensure product efficiency & quality delivery.
* Coordinating with marketing team & identifying market requirements on
timely basis to design products for promotional activities accordingly.
* Planning and designing product ideas for brand building & identifying
potential areas for business growth.
* Maintaining post sales service standards & managing escalations
Inbound & Domestic Products
Key Role : Domestic Product Development & Hotel
Contracting
Job Description
* Developing holiday products for inbound and domestic markets on B2B
level.
* Hotel rate contracting and negotiation to maintain product efficiency and
competitiveness.
* Costing & designing special holiday products for B2B sales and marketing
activities.
* Training & leading sales & operations team on product from time to time.
* Handing escalations & post sales services to ensure high service levels
with minimum cost.
* Coordinating with internal departments, hoteliers, vendors & suppliers to
ensure quality delivery on overall process.
* Escorting MICE Groups to ensure smooth functioning.
* Contracting of Maharashtra hotels for Ezeego1.com
Inbound / B2B Operations
Key Role : Operations & Hotel Contracting
Job Description
* Customizing & costing domestic packages as per clients requirement.
* Coordinating with Hoteliers, suppliers and vendors on Pan India basis to
ensure best services with cost efficiency.
* Negotiating and contracting with hotels across India.
* Managing post sales services to ensure quality delivery and standardized
service with minimum cost.
* Handing escalations & on tour requirements.
* Coordinating with products team for updated products
Inbound Operations
Key Role : Operations
Job Description
* Reverting on client requirements through emails & phone calls.
* Customizing Tour Packages with Costing & itineraries.
* Coordinating with suppliers and vendors on Pan India basis.
* Developing holiday products for inbound .
* Managing post sales services to ensure quality delivery and standardized
service with minimum cost
Campaigns with
Ola, Uber,
Zoomcar, PayTM
& Amazon
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