Mitz Manalo

• Greets guest and clients warmly, creating a welcoming
• Atmosphere.
• Manage incoming telephone calls, accurately taking messages and
relaying to staff to ensure communication.
• Assisted guests with prompt, knowledgeable support for various needs.

• Collaborate with team members to exceed target results.
• Resolve complaints using calm, clear communication and effective
problem-solving.

• Monitoring temperatures in refrigerator, freezers and warming
lamps.
• Played a key role in catering events, preparing large volumes of
food to exacting standards within tight deadlines.
• Stored food according to safety procedures, protecting from
spoilage and preventing waste.