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تم إلغاء حظر المستخدم بنجاح
Mohamed Ahmed Moustafa Aboelwafa, Project Manager & Service Strategic Planner

Mohamed Ahmed Moustafa Aboelwafa

Project Manager & Service Strategic Planner·Integrated Solutions for Business

المملكة العربية السعودية

بكالوريوس, good

الخبرة العملية

مجموع سنوات الخبرة: 17 سنوات, 5 أشهر

Project Manager & Service Strategic Planner

نوفمبر 2017 - حتى الآن

Integrated Solutions for Business

الخرج، المملكة العربية السعودية

نوفمبر 2017 - حتى الآن

Project Manager & Service Strategic Planner From 1/ 2018 to Present

From scratch I have developed and created a training department, which aims to implement long-term training plans, to train faculty members and students to improve the efficiency of using e-learning systems, in addition to authoring and design electronic courses according to international quality standards.

My Responsibility including, but not limited to:

Develop and Implement a training management plan and work as a training Project manager:
-Formulation the strategic plan of the training Department and develop project charter, in addition to writing and developing all project documents.
-Acquire management team, coordinators, and supervisors and conduct meetings to determine roles and responsibilities.
-Develop statistical reports to clarify the current situation and develop a vision for the future situation after the completion of the training project

-Develop training project plan for 2018:
Conducting meetings, interviews, workshops and questionnaires in order to facilitate communication with all concerned in the faculties to identify the training needs, experiences and skills required to faculty members in each faculty
Determine the training Project scope, schedule and Project budget
Identify logistics needs, sources, equipment and devices, provide classrooms and communicate with coordinators in the faculties
Gathering offers from companies that are competent to implement training projects, and carrying out trainers contracts.
Develop the quality standards of training and content for each course.
Coordinate with the departments concerned in the faculties to provide the training rooms, Devices and equipment required
Supervising and monitoring the quality of training, evaluating trainers and training materials and outputs to ensure the effectiveness of training and ensuring goals achievement.
Documenting and archiving all papers, documents, surveys and problems facing the project
Obtain project certificate of completion from the senior management.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Planner & E-learning Projects Coordinator

نوفمبر 2016 - حتى الآن

Integrated Solution for Business (ISP)

الرياض، المملكة العربية السعودية

نوفمبر 2016 - حتى الآن

Develop and Implement this Strategic Plans

I participated in preparation of the Strategic Plan document for E-learning agency, and formulation of vision, mission and objectives using Statistical and analytical methods, and add future plans for the Agency in order to make the work more effective, efficient and flexible in decision-making


I have also prepared the e-learning units Regulation document and the formulation of their administrative structure to organize the work of the units according to a set of objectives, policies and regulations, and plans of action to implement the agency strategic plans.


Also I’ve Develop and Implement several Sub-plans for a range of programs such as updating the LMS systems and the development of the website portal for e-learning agency, in addition to a comprehensive Plan for the management of training for the university community.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

E-Learning Systems Training and Consulting

مارس 2016 - نوفمبر 2016

International Turnkey Systems Group Company (ITS)

الرياض، المملكة العربية السعودية

مارس 2016 - نوفمبر 2016

Worked to provide training and consulting in the following fields

 Advanced Course for All Blackboard 9.1 functionality Such as:
 Course content - Create assessment - Exams - Visual Class - Grade Center - All Course Tools )
 Standard Course for Blackboard 9.1 Usability
 Blackboard Collaborate
 Flipped Course Using Mediasite recorder
 Smartbord in E-Learning

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
التدريب والتطوير

E-Learning Systems Administrator & Trainer

مارس 2013 - مارس 2016

International Turnkey Systems - ITS

الرياض، المملكة العربية السعودية

مارس 2013 - مارس 2016

E-Learning Systems Administrator & Trainer

This project to provide a strong infrastructure to accommodate systems and applications in order to achieve a comprehensive and integrated E-learning environment
My Responsibility including, but not limited to:
Technical Administrator of the Learning Management System (LMS):

 Management Infrastructure for e-learning systems for example but not limited to: Win Server 2018, Domains, DNS, File Server, SQL, WIN Cluster, high availability, load balancer.
 Perform Blackboard Learn updates. (Update license, batches), Perform Testing process.
 Integrate third-party technology into Blackboard Like SIS, Active Directory, Building Blocks
 Troubleshoot Student Information System and Blackboard LMS integration issues
 Monitor Blackboard Applications, and Manage list of servers (4 apps, 2 Database, 2 File Server)
 Plan upgrades, system downtime, and service ticket requests with managed hosting Test building blocks, service packs, and Blackboard Learn releases prior to implementation
 Produce and Monitored incident and user activity reports in the incident software
 Manage, Create, Schedule, Record and convert sessions on Blackboard Collaborate production
 Providing instruction and guidance in relation to escalated or complex issues for end users on E-Learning Systems and programs and anything related to ELearning.
 Develop Plan for upgrades, system downtime
 Full management of portal interface GUI
 Provide Support to issues escalated from Technical Support team & incidents system
 Responsible for resolving technical concerns in all active and inactive courses supported by university
 Perform all tasks related to blackboard Content management
 Assists facility on technical and complex functional issues.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

E-Learning Systems Administrator & Trainer

مايو 2012 - مارس 2013

King Saud University

الرياض، المملكة العربية السعودية

مايو 2012 - مارس 2013

E-Learning Systems Administrator & Trainer

 Full management of System portal interface GUI
 Integrate third-party technology into Blackboard Like ( SIS - Active Directory - Building Blocks)
 Integrate and Upload Academic Integration Data into the Blackboard system
 Provide Support to issues escalated from Technical Support team & incidents system
 Responsible for resolving technical concerns in all courses supported by university
 Perform all tasks related to blackboard Content management
 Batch creation and enrollment of users and courses, organizations in LMS
 System Backup, copy, Archive Courses
 Work on Course tools and help facility how to work in their courses
 Assists facility on technical and complex functional issues.


in addition, Provides complete training, instruction, and guidance To facility members

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Systems and Technologies Director

يونيو 2012 - ديسمبر 2012

Arrowad International Schools

الرياض، المملكة العربية السعودية

يونيو 2012 - ديسمبر 2012

This project is for the process of electronic transformation in the Arrowed schools and the establishment of the IT department and the processing of the necessary technologies

My Responsibility was including, but not limited to:
 Processing and setting up a data center room.
 Contracting with suppliers to install and operate servers, systems and programs required
 Cover all school buildings with wireless networks.
 Contracting suppliers to supply and install Security Cameras in inside and outside the school.
 Installation, operation of the necessary techniques for classrooms such as smart boards and projectors.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

Instructor and System Engineer

سبتمبر 2011 - يونيو 2012

Alhadara Training Institute

الرياض، المملكة العربية السعودية

سبتمبر 2011 - يونيو 2012

My Responsibility was including, but not limited to:

 Instructor and Official for the Microsoft Courses (Office 2010SP, MCSA-MCSE, MCITP). Cisco (ITS
Essentials, CCNA Routing & Switching). CompTIA (A+ - Network +).
 Administrate MS ISA Server 2004, MS Exchange Server 2003
 Worked as IT manager (manage directory service, DNS, DHCP and manage Internet wireless)
 Administrate and maintain Windows server 2008 high availability servers

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

IT & Technical Project Delivery manager

مارس 2011 - نوفمبر 2011

Anazeem Technology Company

الرياض، المملكة العربية السعودية

مارس 2011 - نوفمبر 2011

Worked as IT manager and responsible for installing systems in some sites that deal with the Company.

 Director of this Servers (Active Directory Service - DNS Servers - DHCP Servers - Exchange Server)
 I've installed SANAKO VIDEO STREMER in International Elghad international colleges in 15 branch of
colleges in Saudi Arabia
 Install (SANAKO STUDY) System, it allows the teacher to share videos with students using FTP Server.
 Preparing the laboratories of faculties with the necessary equipment and programs and linking them to the database of the faculties

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

System Engineer & Training Manager

يونيو 2010 - فبراير 2011

Saudi First Academy for Training and consulting

جدة، المملكة العربية السعودية

يونيو 2010 - فبراير 2011

My Responsibility including, but not limited to:
 With Academy I Having trained more than 500 Trainee and provide teaching and/or consulting in a corporate setting to corporate end-users
 I've offered a wide variety of IT training and high level consulting projects for Fortune group of companies across Jeddah
 I've Provided with the Academic Formal and informal training, contracted training, vendor training
 The courses I provided were IT courses that approved from Microsoft and Cisco.
 I've worked on Design, develop, conduct, and evaluate training
 Conduct labs, performance tests; and provide an evaluation of skills.

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
التدريب والتطوير

IT Instructor

أغسطس 2009 - مايو 2010

Harvest Training Center

المنصورة، مصر

أغسطس 2009 - مايو 2010

My Responsibility including, but not limited to:

I've taught the full line of Microsoft courses (MCSE MCSA MCTS MCITP) and CompTIA N+, A+ course curriculums, including Cisco Network Associate Routing & Switching

Development of all divisional training classes offered, including course development, student manuals, trainer manuals, exhibits, feedback forms, and training data bases

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
التدريب والتطوير

IT courses Instructor

يناير 2009 - أبريل 2010

New Horizons Mansoura

المنصورة، مصر

يناير 2009 - أبريل 2010

My Responsibility including, but not limited to:
 I've taught the full line of Microsoft courses (MCSE MCSA MCTS MCITP) and CompTIA N+, A+ course curriculums, including Cisco Network Associate Routing & Switching

 Development of all divisional training classes offered, including course development, student manuals, trainer manuals, exhibits, feedback forms, and training data bases

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
التدريب والتطوير

التعليم

Delta University for Science and Technology

أغسطس 2006

أغسطس 2006

بكالوريوس، good

مصر

المعدل التراكمي (نسبة مئوية): 80%

المعدل التراكمي (نسبة مئوية): 80%

Bachelor degree in Social Work and Community Science provides the knowledge and skills necessary to work in a collaborative environment professionally and administratively within the community. In addition to Study of computer science and applications during the duration of the Study

Skills

Planing
Expert
Planing
Expert
IT Project Management
Expert
IT Project Management
Expert
Project Management
Expert
Project Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert
MS Project
Expert
MS Project
Expert
Ability to work with Staff and virtual team
Expert
Ability to work with Staff and virtual team
Expert
Provide IT training to staff when needed
Expert
Provide IT training to staff when needed
Expert
Advise and work with management on all network infrastructure issues/problems
Intermediate
Advise and work with management on all network infrastructure issues/problems
Intermediate
Create management documentation
Expert
Create management documentation
Expert
Microsoft technologies server, such as Active Directory, and Group Policy
Expert
Microsoft technologies server, such as Active Directory, and Group Policy
Expert
Monitoring and ongoing support for computers, networks and related applications
Expert
Monitoring and ongoing support for computers, networks and related applications
Expert
All Microsoft Office products
Expert
All Microsoft Office products
Expert
Good communication skills
Expert
Good communication skills
Expert
Diagnosis and resolution to workstation and technical problems
Intermediate
Diagnosis and resolution to workstation and technical problems
Intermediate
- Maintain and manage local servers and network devices, switches, access points and firewalls
Expert
- Maintain and manage local servers and network devices, switches, access points and firewalls
Expert
Ability to install, administer and troubleshoot computer hardware, software and networks
Intermediate
Ability to install, administer and troubleshoot computer hardware, software and networks
Intermediate
Knowledge of LAN and WAN
Expert
Knowledge of LAN and WAN
Expert
Active Directory, LDAP
Intermediate
Active Directory, LDAP
Intermediate
Windows 7-10, Server 2008-2016
Expert
Windows 7-10, Server 2008-2016
Expert
Install, connect, configure, troubleshoot, and perform routine maintenance of operating system, so
Expert
Install, connect, configure, troubleshoot, and perform routine maintenance of operating system, so
Expert
Excellent knowledge of IT operating systems, particularly Windows
Expert
Excellent knowledge of IT operating systems, particularly Windows
Expert
Knowledge of Windows systems (desktops and servers)
Expert
Knowledge of Windows systems (desktops and servers)
Expert
VMware 5.5
Intermediate
VMware 5.5
Intermediate
Backup Technologies
Expert
Backup Technologies
Expert
Ability to organize, manage time effectively
Intermediate
Ability to organize, manage time effectively
Intermediate
MS Project
Intermediate
MS Project
Intermediate
Development Planning
Intermediate
Development Planning
Intermediate
Virtualization environments (VMware)
Beginner
Virtualization environments (VMware)
Beginner
Plans, schedules, and ensures timely completion of the project
Expert
Plans, schedules, and ensures timely completion of the project
Expert
Document any issues/problems clearly and meet all reporting requirements
Expert
Document any issues/problems clearly and meet all reporting requirements
Expert
Experience with network administration (Installation, configuration
Expert
Experience with network administration (Installation, configuration
Expert
strategic planning
Intermediate
strategic planning
Intermediate
WBS
Expert
WBS
Expert
IT Infrastructure Management
Expert
IT Infrastructure Management
Expert
Establishes and implements project management processes
Expert
Establishes and implements project management processes
Expert
Ability to take ownership and work on projects independent
Expert
Ability to take ownership and work on projects independent
Expert
Scheduling
Expert
Scheduling
Expert
Excellent organizational skills and time management
Expert
Excellent organizational skills and time management
Expert
MS Office
Expert
MS Office
Expert
Change Management
Intermediate
Change Management
Intermediate
Teamwork
Expert
Teamwork
Expert
Quality Assurance
Intermediate
Quality Assurance
Intermediate
Risk Management
Intermediate
Risk Management
Intermediate
Leadership
Expert
Leadership
Expert
Planing
Expert
Planing
Expert
IT Project Management
Expert
IT Project Management
Expert
Project Management
Expert
Project Management
Expert
Microsoft Office
Expert
Microsoft Office
Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

اللغات

الانجليزية

متوسط

العضويات

Integrated Solutions for business (ISP)

Employee

November 2016

International Turnkey Systems Group Company (ITS)

Employee

March 2013

التدريب و الشهادات

الشهادات
Microsoft Certified IT professional – Enterprise administrator (MCITP)
Nov 2011 - Nov 2011
عرض الشهادات
Microsoft Certified Technology Specialist Server (2008)
Instructional Design Course
Microsoft Certified professional
Jul 2006 - Jul 2006
عرض الشهادات
Microsoft Certified System Administrator
Microsoft Certified System Engineer MCSE 2003
Apr 2007
IT Essentials

التدريب
Project Management Professional (PMP)®
Project Management Institute
Mar 2018
عرض الشهادات
Cisco Express Foundation Specialist
Udemy
Jun 2013
Cisco Certified Network Associate Routing & Switching (CCNA)
Abad Academy
Nov 2013
Blackboard System Administrator
Blackboard Inc
Apr 2014
Blackboard Learn Administrator
ITS
Apr 2014
QuestionMark Perception Administrator
Edutech
May 2014

الهوايات والاهتمامات

Social Events
Traveling