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محمد عميرة , Customer Service Agent

محمد عميرة

Customer Service Agent·ECETA – Al Ahly

Saudi Arabia

Bachelor's degree, Engineering

Work experience

Total years of experience: 3 years, 3 months

Customer Service Agent

January 2024 - March 2026

ECETA – Al Ahly

Cairo, Egypt

January 2024 - March 2026

• Responded to customer inquiries professionally.
• Resolved customer issues and maintained high satisfaction.

Company industry:
Real Estate

Real Estate Agent

January 2023 - February 2024

Delta Dream for Real Estate Management & Marketing

Mansoura, Egypt

January 2023 - February 2024

• Assisted clients in buying, selling, and renting properties.
• Built strong client relationships.
• Conducted negotiations and supported marketing activities.

Company industry:
Real Estate

Education

King Mariout Academy

January 2023

January 2023

Bachelor's degree, Engineering

Egypt

Skills

COMMUNICATIONS
Intermediate
COMMUNICATIONS
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
COMPLEX PROBLEM SOLVING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
INTERPERSONAL COMMUNICATIONS
Intermediate
MARKETING
Intermediate
MARKETING
Intermediate
MATHEMATICAL ANALYSIS
Intermediate
MATHEMATICAL ANALYSIS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
MOTIVATIONAL SKILLS
Intermediate
PURCHASING
Intermediate
PURCHASING
Intermediate
REAL ESTATE
Intermediate
REAL ESTATE
Intermediate
SELLING TECHNIQUES
Intermediate
SELLING TECHNIQUES
Intermediate