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تم إلغاء حظر المستخدم بنجاح
Muhammad Fahad Abdullah, Head of Travel & Tourism / Ticketing & Reservations

Muhammad Fahad Abdullah

Head of Travel & Tourism / Ticketing & Reservations·Zynex Tech

باكستان

بكالوريوس, English

الخبرة العملية

مجموع سنوات الخبرة: 10 سنوات, 10 أشهر

Head of Travel & Tourism / Ticketing & Reservations

أكتوبر 2025 - حتى الآن

Zynex Tech

دبي، الإمارات العربية المتحدة

أكتوبر 2025 - حتى الآن

Lead end-to-end travel operations for corporate and leisure clients across the UAE, overseeing ticketing,
reservations, reissuance, refunds, and complex mult-sector itineraries via Gallo, Sabre, and Abacus.
Negotiate competitive aifine fares, hotel rates, and supplier contracts, achieving up to 15% cost savings on
corporate travel budgets.
Maintain 99% ticketing accuracy and full ATA/BSP compliance; provide 24/7 emergency travel support for VIP
clients.
Managed domestic and international travel operations including flight bookings, complex itinerary planning, visa
processing, and emergency travel assistance.
Streamlined booking workflows using GDS platforms, reducing turnaround time and improving operational
efficiency by 20%
Directed global travel operations Including aifine ticketing, reservations, and complex mul destination itineraries
using Galileo, Sabre, and Abacus.
Built strategic partnerships with afines and hotel chains, negotiating volume-based discounts for corporate
accounts Managed travel logistics for 500+ participants across international conferences and events,
Led aifine ticketing and reservation operations using GDS platforms, managing fare construction and complex
International itineraries.
(Grow repeat business by 25% through personalized service and proactive client account management.
Coordinated domestic and international travel for corporate clients including flights, hotels, visa documentation,
and custom fineraries
Built comprehensive GDS expertise, international travel regulations knowledge, and airline fare rule proficiency.

مجال الشركة:
وكالات السفر

Head of Travel & Tourism / Ticketing & Reservations

أكتوبر 2023 - يناير 2025

'Sky Hunt International

لاهور، باكستان

أكتوبر 2023 - يناير 2025

Managed a high-volume portfolio of corporate clients, overseeing all aspects of their domestic and international travel requirements.
Delivered end-to-end travel solutions, including flight bookings, itinerary planning, visa support, and emergency travel assistance.
Built and maintained strong client relationships, ensuring high satisfaction through timely service, cost-effective travel options, and personalized support.
Negotiated with airlines and travel partners to secure competitive rates and preferred services for clients. Ensured compliance with corporate travel policies while optimizing travel efficiency and budget utilization.
Utilized industry-standard reservation systems (e.g., GDS platforms) to manage bookings and monitor travel trends.

مجال الشركة:
شركات الطيران

Reservations & Tourism Manager

يناير 2022 - يناير 2025

National Logistics Group (NLG UK)

لاهور، باكستان

يناير 2022 - يناير 2025

Managed end-to-end logistics operations, ensuring the efficient movement of freight across the UK while maintaining a consistently high level of customer satisfaction.
Oversaw the scheduling and coordination of a fleet of vehicles to ensure timely deliveries, reduce downtime, and optimize route planning.
Maintained strong relationships with clients by delivering prompt, reliable, and cost-effective transportation solutions tailored to their specific needs.
Collaborated closely with drivers, warehouse staff, and third-party providers to ensure seamless execution of logistics
plans and quick resolution of any issues.
Implemented tracking and reporting systems to monitor fleet performance and ensure service quality met or exceeded client expectations.
Balanced responsibilities with travel coordination as needed, ensuring efficient movement of personnel or cargo, as well as compliance with all relevant transportation regulations and safety standards.

مجال الشركة:
شركات الطيران

Sales & Reservations Manager

يناير 2020 - يناير 2022

New Travel Team

لاهور، باكستان

يناير 2020 - يناير 2022

Successfully managed a large portfolio of corporate clients, handling all aspects of their domestic and international travel requirements.
Provided comprehensive travel services including air ticket booking, visa facilitation, hotel accommodations, and itinerary planning tailored to client preferences and business objectives.
Ensured seamless travel experiences by coordinating logistics, monitoring travel schedules, and providing real-time support for any changes or emergencies.
Built strong, long-term client relationships through exceptional service delivery, attention to detail, and proactive communication.
Negotiated with airlines, hotels, and travel service providers to secure competitive rates and preferred arrangements for corporate clients.
Maintained up-to-date knowledge of international travel regulations and visa requirements to ensure compliance and minimize disruptions.

مجال الشركة:
شركات الطيران

Hospitaly Manager

يناير 2016 - يناير 2019

D.5. Sourcing Private Limited

لاهور، باكستان

يناير 2016 - يناير 2019

Assisted in managing travel arrangements for a large number of corporate clients, supporting their domestic and international air travel needs.
Facilitated the visa application process by preparing required documentation and coordinating with consulates and travel authorities.
Booked air tickets, arranged accommodations, and helped design customized travel itineraries based on client preferences and business schedules.
Maintained clear communication with clients to ensure all travel requirements were met promptly and accurately.
Supported senior travel consultants in handling travel-related queries and providing real-time assistance for changes or emergencies.
Gained hands-on experience using travel reservation systems and understanding international travel regulations and protocols.

مجال الشركة:
شركات الطيران

Travel & Reservations Associate

يناير 2014 - يناير 2016

Pegasus Enterprises

لاهور، باكستان

يناير 2014 - يناير 2016

Managed all aspects of domestic and international travel for a large portfolio of corporate clients.
Facilitated visa processing and travel documentation for various global destinations.
Booked domestic and international air tickets based on client preferences and schedules.
Arranged hotel accommodations and travel insurance tailored to individual needs.
Organized roundtrip transfers and coordinated guided tours for both business and leisure travel. Planned detailed, customized travel itineraries to ensure smooth and enjoyable travel experiences.
Delivered high-quality, cost-effective travel solutions with a strong focus on client satisfaction and reliability.

مجال الشركة:
السياحة والمتاحف والمرافق الثقافية

التعليم

University of Central Punjab

يناير 2018

يناير 2018

بكالوريوس، English

باكستان

Skills

AVIATION
Intermediate
AVIATION
Intermediate
AMADEUS CRS
Intermediate
AMADEUS CRS
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate
GLOBAL DISTRIBUTION SYSTEMS
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
HOSPITALITY MANAGEMENT
Intermediate
RESERVATIONS
Intermediate
RESERVATIONS
Intermediate
SABRE COMPUTER SYSTEM
Intermediate
SABRE COMPUTER SYSTEM
Intermediate
TOURISM
Intermediate
TOURISM
Intermediate
TRAVEL PLANNING
Intermediate
TRAVEL PLANNING
Intermediate

اللغات

الانجليزية

اللغة الأم

العربية

مبتدئ

التدريب و الشهادات

الشهادات
PMP - Project Management. Professional
Professional

الهوايات والاهتمامات

Horse riding