El Moatasem Bellah Ibrahim, Contact Center Executive

El Moatasem Bellah Ibrahim

Contact Center Executive

Cairo

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Managment information system
Experience
13 years, 0 Months

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Work Experience

Total years of experience :13 years, 0 Months

Contact Center Executive at Cairo
  • Egypt - Cairo
  • My current job since April 2013

Employer: ​Aramex.
Job title: ​Contact Center Executive.
From: ​April 2014.
To:​Till Present Time
 
Employer: ​Trogils Travel.
Job title: ​Operation & Social Media Specialist Executive.
From: ​January 2013.
To:​February 2014.
 
Employer: ​Stream Global Services.
Job title: ​Customer Care Representative.
From: ​September 2011.
To:​January 2013.
 
Employer: ​Vodafone Egypt.
Job title: ​Customer Care Representative.
From: ​September 2011.
To:​December 2011.
 
Employer: ​Arab African International Bank.
Job title: ​Customer Care Representative.
From: ​February 2010.
To:​July 2010.
 
Employer: ​Wasla Call Center.
Job title: ​Tele Sales Agent.
From: ​August 2008.
To:​December 2009.
 
Employer: ​Ramsis Perfumes Bazaar.
Job title: ​Sales Representative.
From: ​April 2003.
To:​November 2004.

Customer Care Representative at Stream Global Services
  • Egypt
  • September 2011 to January 2013

Previous Jobs
Employer: Stream Global Services.

Customer Care Representative at Vodafone Egypt
  • Egypt
  • September 2011 to November 2011

Previous Jobs
Employer: Stream Global Services.

Customer Care Representative at Arab african international bank
  • Egypt
  • February 2010 to July 2010

Employer: ​Aramex.
Job title: ​Contact Center Executive.
From: ​April 2014.
To:​Till Present Time
 
Employer: ​Trogils Travel.
Job title: ​Operation & Social Media Specialist Executive.
From: ​January 2013.
To:​February 2014.
 
Employer: ​Stream Global Services.
Job title: ​Customer Care Representative.
From: ​September 2011.
To:​January 2013.
 
Employer: ​Vodafone Egypt.
Job title: ​Customer Care Representative.
From: ​September 2011.
To:​December 2011.
 
Employer: ​Arab African International Bank.
Job title: ​Customer Care Representative.
From: ​February 2010.
To:​July 2010.
 
Employer: ​Wasla Call Center.
Job title: ​Tele Sales Agent.
From: ​August 2008.
To:​December 2009.
 
Employer: ​Ramsis Perfumes Bazaar.
Job title: ​Sales Representative.
From: ​April 2003.
To:​November 2004.

Education

Bachelor's degree, Managment information system
  • at Advanced academy
  • July 2009

High School Name: El Maadi Secondary School. Grade: Good. Graduation year: 2004. SPOKEN LANGUAGES Arabic: Mother Tongue "Native language". English: Excellent command of both written and spoken. German: Fair command of both written and spoken.

Specialties & Skills

Troubleshooting
Client Handling
English Speaking
MICROSOFT OFFICE
MICROSOFT WINDOWS

Languages

Arabic
Expert
English
Expert
German
Beginner

Hobbies

  • Cell phones & computer trouble shooting