Sales Supervisor
Arabian Maize Co.
Total years of experience :8 years, 3 Months
Joined as Commercial Coordinator and got promoted to commercial and marketing executive.
• Administering the complete sales and commercial operations, which collaborates with the IT and SAP departments to streamline the sales process, while benchmarking and establishing SCM operations per the organizational objectives.
• Additionally, managed overall operations at the SKUs, consistently reviews the production schedule, and overseeing the shipping arrangements.
• Answers customers' questions about products, prices, availability, product uses, and credit terms.
• Contacts regular and prospective customers to demonstrate products, explain product features, and solicit orders.
• Consults with clients after sales or contract signings to resolve problems and provide ongoing support.
• Continuously updated knowledge of products, services, industry trends, and the competitive dynamics of the marketplace.
• Represents the organization in the highest professional manner, participates in training opportunities on products and services and attends sales meetings, and increase presence in the community by developing relationships.
• Provides excellent customer service along with building great rapport and relationships with the clients.
• Partners with the marketing team for exploring aggressive marketing ideas for increased global reach.
• Promoting ideas and services to increase sales volume, analyzing, devising, and implementing intuitive sales ideas or strategies, constructing promotional activities.
• Writing reports, monitoring performances, compiling, and distributing statistical or financial information.
• Managing social media campaigns and working closely with other departments such as market research, sales and commercial.
• Researching and acquiring the pertinent logistical information, permits and legal restrictions regarding acquisitions.
• Creating internal and external marketing distributions for 25 locations world-wide
• Identifying & surveying potential sites for new operations and expansion plans on current sites for maximization of company profit.
• Consistently communicating with the CEO and other executives to execute company directive.
HIGHLIGHTS
• Managed and developed the new business through time management, networking, and prospecting which produced five new accounts, and kept existing clients within the customer base.
• Secured over 57 major commercial accounts that led to territory expansion, which resulted in 2% year-over-year revenue growth.
• Assisted with commercial sales, logistics, and after sales services, as well as preparing BUD and sales forecasts.
• Conducted comparison of the current company website with competitor sites resulted in the creation of a video, social media, and updated website content.
• Conceptualized and developed the company’s first ever product catalogue.
• Facilitated the early clearance of delayed client shipment during the pandemic time.
Bachelor of Business Management from Leeds Beckett University, Leeds, London, United Kingdom, 2013