System Administrator
ECCO Outsourcing
Total des années d'expérience :18 years, 11 Mois
• Analyzing system logs and identifying potential issues with computer systems.
• Introducing and integrating new technologies into existing data center environments.
• Performing routine audits of systems and software.
• Performing backups.
• Applying operating system updates, patches, and configuration changes.
• Installing and configuring new hardware and software.
• Adding, removing, or updating user account information, resetting passwords, etc.
• Answering technical queries and assisting users.
• Responsibility for security.
• Responsibility for documenting the configuration of the system.
• Troubleshooting any reported problems.
• System performance tuning.
• Ensuring that the network infrastructure is up and running.
• Perform onsite analysis, diagnosis, and resolution of complex desktop problems for end users, and recommend and implement corrective solutions, including offsite repair for remote users as needed.
• Install, configure, test, maintain, monitor, and troubleshoot end-user workstations and related hardware and software in order to deliver required desktop service levels.
• Answer to and perform add, moves, and changes requests as they are submitted by end users.
• Accurately document instances of desktop equipment or component failure, repair, installation, and removal.
• Accurately document and update all assigned trouble tickets.
• Support the daily situation briefing with relevant analysis and status updates.
• Manage and customize file server and users permissions
• Active Directory Administrator
• Provides basic training to users as needed
• Responds to user questions and inquiries via telephone, email, web and other communication methods.
• Follows help desk and departmental guidelines and operating procedures.
• Work closely with service desk manager and other IT staff to acquire additional technical and nontechnical knowledge.
• Create and updates user accounts creation as needed
• Creates and administers new user accounts, passwords, and privileges/rights as assigned and directed by system administrators.
• Assists in the operations of enterprise systems as needed.
• Configure and troubleshooting windows XP, Windows 7.
• Managing and maintaining Windows 2003 Environment.
• Implementing, Managing, and Maintaining a Microsoft Windows Server 2003 Network Infrastructure.
• Planning windows server 2003 directory service 2003
• Configure and troubleshooting windows server 2003 Active Directory.
• Upgrade Server Hardware & Software