Shipping and logistic Coordinator) (HR Admin)
MarkaVip
مجموع سنوات الخبرة :14 years, 1 أشهر
• Check timesheet for all employees
• Made daily report from system account about all task for all employees
• Coordinator receiving (receive all orders from logistic )
• Make interviews and give feedback to HR superior.
• Check all time activity about system.
• Follow the level of customer satisfaction
• Quality driver control (QDC)
• supervisor about call center agent in shipping department
•Handling customers’ inquiries, requests and provide customers with a prompt, friendly, professional, efficient, and high quality and pro-active service that is related to company products, offers and services.
•Following up customers technical and billing cases with back office to insure quick resolution.
•Providing feedback for customer care management regarding company offers and services.
•Selling company products and specify potential customers and leads from the received calls in order to be provided for direct sales