معتز فرج

As a Business Development Manager, I have managed activities and nurtured relationships ensuring the engagement of different stakeholders including team members, the leadership team, clients, and contractors. I have managed many projects where I was responsible for the entire process from initiation to close-out.

Key accomplishments include:

✔ Generated leads, nurtured relationships with potential clients, and managed the tendering process.
✔ Chaired strategic business development meetings, delivered clarification presentations, and led negotiations.
✔ Acquired and spearheaded the execution of 15 projects with a value of over 17 million USD.
✔ Led the hiring of 15+ employees, managed a team of 25 members in the design and execution teams to ensure adherence to requirements and meet client expectations.
✔ Mobilised resources and managed the staffing for projects internally, maintained relationships with 100+ contractors during the different projects.
✔ Achieved savings on purchasing costs through acceleration of contracting and building strategic relationships.
✔ Incorporated an internal process to manage expenses and streamline financial operations, saved costs by 10%.

During this experience, I have channelled the focus on ELV projects and maintenance contracts. I have successfully acquired new business and guided team members into execution.

Key accomplishments include:

✔ Led business development activities and cultivated relationships with clients to secure business deals.
✔ Acquired a new ELV project worth 2+ million USD within 12 months, along with 2 annual maintenance contracts.
✔ Directed 12 members, liaised with the execution team on delivering submittals according to projects specifications.
✔ Achieved a collection rate of receivable by an average of 95% and boosted gross margin to 120%.
✔ Controlled and reported P&L, progress of projects, and sales progress through monthly meetings.

As a Country Sales Manager, I have transformed business procedures, conducted market segmentation, mentored team members, and have increased the market share and boosted sales by over 60% for the average product brand.

Key accomplishments include:

✔ Pioneered sales activities at the Construction Division and directed 12 members of account managers & specification engineers in the end-user team.
✔ Coached team members, streamlined processes and created new procedures that have increased the team productivity by over 30%.
✔ Devised both sales and market penetration strategies to drive the sales revenue, secured an annual turnover of over 6 million USD with a collection rate of 93%.
✔ Established and cultivated relationships with 400+ targeted contractors.
✔ Managed 5 brands and maintained technical knowledge of 100s of Stock Keeping Units (SKUs).

During this experience, I have managed relationships with distributors and established strong foundations to increase sales and enhance the brand image.

Key accomplishments include:

✔ Managed the end-user team in UAE and the distributor sales team in KSA with a total of 8 members, increased productivity by over 20%.
✔ Developed and implemented sales strategies in both markets and built strategic relationships with 30+ distributors and 600 customers to accelerate sales revenue.
✔ Developed distributor agreements in KSA, increasing sales by 40% and overall gross profit by 10%.
✔ Designed and delivered 10+ training sessions and co-developed the after-sales services for different distributors.
✔ Achieved a growth OPY of the Diamond System by 250%.
✔ Strengthened the collection process and decreased the Days Sales Outstanding (DSO) timeframe by 28%.

At Hilti Emirate, I have established relationships with accounts, managed sales, and exceeded targets during the engagement period. I was awarded as a product champion, and salesman of the year twice.

Key accomplishments include:

✔ Managed key accounts in Abu Dhabi & Dubai, increasing sales by an average of 12%.
✔ Increased the Net Selling Price (NSP) for all key accounts by 6% and maintained the DSO rate at 90 days.
✔ Achieved a 95% rate in customer satisfaction survey for 2008, 2009, and 2011.