IT Project Manager
My Technology
Total years of experience :7 years, 10 Months
• Facilitating and liaising with various project stakeholders
• Identification of milestones, deliverables and work plans that will form the basis for implementation.
• Identification of project tasks and associated resource requirements.
• Identification of dependencies between streams of work and tracking and reporting the status and impact of those dependencies.
• Managing risks, issues, decisions, changes, and problems to resolution.
• Managing project scope, budget and timelines.
• Managing the execution of project deliverables and tasks.
• Facilitating accurate and comprehensive project status reporting.
• Providing project direction and support.
• Managing project changes to achieve project outcomes aligned with project scope, budget and timelines.
I work with a 7amleh as a freelancer digital safety trainer, so I organize workshops on information security, privacy and online protection methods.
• Resolved a history of problematic network failure by troubleshooting LAN / WAN connections between multiple stores for a regional retail chain.
• Ensuring that users are kept up to date at all times
• Directed the implementation and performance tuning of Windows 2012 Server environment for client’s global operations.
• Updating the tracking system when an issue has been escalated or resolved
• Diagnosing and resolving software and hardware faults
• Assembling, installing, configuring and upgrading computer systems
• Strong knowledge of network hardware including servers, routers, and other computer devices.
• Dealing with network and internet connectivity issues
• Performing routine upgrades and upgrades on existing systems
• Updating and installing security software on computers
• Setting up new users on Active Directory with the correct credentials and permissions
• Performing daily, weekly and monthly backup duties
• Ordering stock, e.g. toner cartridges, PC replacement parts, cables, etc.
• Resolved a history of problematic network failure by troubleshooting LAN / WAN connections between multiple stores for a regional retail chain.
• Ensuring that users are kept up to date at all times
• Directed the implementation and performance tuning of Windows 2012 Server environment for client’s global operations.
• Updating the tracking system when an issue has been escalated or resolved
• Diagnosing and resolving software and hardware faults
• Assembling, installing, configuring and upgrading computer systems
• Strong knowledge of network hardware including servers, routers, and other computer devices.
• Dealing with network and internet connectivity issues
• Performing routine upgrades and upgrades on existing systems
• Updating and installing security software on computers
• Setting up new users on Active Directory with the correct credentials and permissions
• Performing daily, weekly and monthly backup duties
• Ordering stock, e.g. toner cartridges, PC replacement parts, cables, etc.
I worked with irex as a programming and mobile maintenance trainer, so I ran workshops for youth groups where I worked on a variety of software applications as well as maintenance basics for mobile devices.