Assistant Store Manager ( Team Leader)
Burberry
Total years of experience :5 years, 11 Months
Burberry Amsterdam
Assistant Store Manager ( Team Leader)
• Lead sales associates to improve overall selling skills and close sales in order to
achieve sales goals.
• Work to drive sales for an assigned category including partnering with the Store
Manager on sell-through, team training on assigned category
• Lead a high performing customer facing and service orientated team. Coach and
provide feedback to the team as necessary to ensure all customers serviced in the
store are given the full Burberry Experience in line with brand strategies
• Manage the customer flow to ensure the best possible service and that no client is
left unattended.
• Resolving customer complaints and concerns in a timely manners.
• Ensuring that store policies and procedures are followed.