Admin & Sales Coordinator
Yusuf Bin Ahmed Kanoo
Total years of experience :11 years, 5 Months
• Provide Tenders/Bid, proposals, Quotations/Offers to customers. In Industrial and Construction Equipment Supply.
Suppliers: Manitowoc, Grove, National Crane, Hyster, Utilev, Snorkel, Ausa, CombiLift, Aisle Master, JLG, Hiab, Kone Cranes, GH Cranes & Perkins Gen-sets
• Prepared clear sales analysis, as well as sales reports, sales-order status, sales agreements, in-time proposals and presentations.
• Responsible for timely, accurate quotations and various pro-forma invoices to customers, processing inquires through personal visits, email, phone and fax.
• Managing the correspondence between the sales team and their clients
• Provide end-to-end administrative support for the sales cycle and follow sold projects through to installation
• Providing data and reports to help the sales team
• Manage and coordinate information with sales team
• Provided customer service and sales support to existing and new customer base
• Communicated with prospective customers
• Collected and input customer data
• Maintained prospect and customer information to ensure accuracy
• Assisted with sales and marketing campaigns
• Assigned leads to designers, set appointments, and reviewed proposals for completeness
• Prepared sales measurements and reports and directed order management.
• Oversaw sales forecasting
• Managed inventory replenishment and resolved inventory allocation problems
• Assisted in training other support staff
Accomplishments
• Provide daily updated projects schedule for high-end clients and co-workers
• Responsible for follow-ups on project handling and communicating with
customers via E-mails and phone.
• Assist customers in order handling and Ex-factory dates.
• Planning and Scheduling the delivery of goods and cargoes, Local and
international.
• Managed customer product shipping/Dispatch, and answered any questions
regarding policy.
• Responsible for stocking, arranging units, spare parts and shipment invoices
procedures.
• Responsible for a team that include drivers and warehouse operatives.
• Resolves in-depth queries in a methodical manner independently and with
internal and external customers to find appropriate resolutions, efficiencies and
high level of quality.
• Monitored project files for monthly compliance requirements by utilizing computer
system to generate reports.
• Supporting other departments and divisions within the company.
• Responsible for all projects files and reports to ensure the correct procedures and
have been carried documents to identify any requirements for positive report.
• Scanned confidential documents into electronic filing system and categorized
them for retrieval and review.
• Ensure of monthly billing and invoices to be clear as per requests.
Accomplishments.
• Putting together promotional materials, programs, and events.
• Tracking sales data and monitoring competitor activity.
• Working with multiple customers at the same time.
• Managing customer relationships.
• Assisted customers in selecting and purchasing electronic equipment
• Deals with internal and external customers at all levels via telephone and email,
to ensure successful communication via actively listening and probing questions.
• Refined planning and organizational skills that balance work, team support and
responsibilities in a timely and professional manner.
• Operating computerized, files, registers, scanners, and other systems.
• Completion successful certificate of safe start. • Completion successful certificate of 5s. • Completion successful certificate of Fire Safety.