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Modar Sheikh Saeed, Manager, IT Business Section

Modar Sheikh Saeed

Manager, IT Business Section·Albawani

Saudi Arabia

Bachelor's degree, Software Engineering

Work experience

Total years of experience: 14 years, 8 months

Manager, IT Business Section

October 2019 - Present

Albawani

Riyadh, Saudi Arabia

October 2019 - Present

• Coordinate and lead the computer and technology specialists within an organization.
• Managing projects, providing leadership, and developing strategies & goals to improve IT department.
• Establish process for the collection of competitive information across various mediums.
• Analyzing the organization& technological needs, overseeing network security, and determining the personnel needs of the department.
• Defines plan components and project deliverables, goals and milestones related to new competitive research.
• Ability and knowledge to evaluate innovative tools used in any industry that could apply to mortgage IT.
• Efficiently identifies and resolves project issues.
• Maintains business analysis and project documentation.
• Establish standards for communication of business requirements to the IT department.
• Ensures processes are in place to detect, correct, and ensure all systems are up continuously and proactively.
• Acts as coach/mentor to team members and supports each individual’s development
• Perform other related duties as required and assigned
• Demonstrate behaviors that are aligned with the organization’s desired culture.
• Act as coach/mentor to the team members to designe, create, and implement BI dashboards & reports (Microsoft PowerBI & Zoho Analytics).

Company industry:
Construction & Building
Job role:
Information Technology

IT Administrator

April 2018 - October 2019

Albawani Company

Riyadh, Saudi Arabia

April 2018 - October 2019

• Upgrading, installing and configuring new software to meet company objectives.
• Implementing security protocols and procedures to prevent potential threats.
• Creating user accounts and performing access control.
• Performing diagnostic tests and debugging procedures to optimize computer systems.
• Documenting processes, as well as backing up and archiving data.
• Developing data retrieval and recovery procedures.
• Designing and implementing efficient end-user feedback and error reporting systems.
• Supervising and mentoring IT department employees, as well as providing IT support.
• Keeping up to date with advancements and best practices in IT administration.
• Coordinate and lead the computer and technology specialists within the organization
• Google G-Suite Admin. Implement many tools to assist the operations and administration.
• Corporate Telecommunications operations and admin.
• Implement Internet & Intranet with Workflow Engine. (HR, Helpdesk, Business Process)
• Implement IT Assets tracking system and Integration with Intranet.

Company industry:
Construction & Building
Job role:
Information Technology

IT Project Manager

January 2016 - April 2018

Clear Vision

Riyadh, Saudi Arabia

January 2016 - April 2018

• Managing the open projects (Google Enterprise Solutions, Web portals, Mobile Applications and Custom Solutions).
• Evaluate client needs and assist in drafting proposals for new business / projects.
• Provide discipline, technical expertise and recommendations in assessing and implementing new software projects.
• Provide routine reports to clients and management on status of project tasks and associated deliverables.
• Gather and document client requirements to establish project scope and approach.
• Configure and deploy G Suite for Business for enterprise customers.
• Migrate users, groups and data from legacy systems to Google Apps for Business.
• Provide end-user training and/or support as required per project scope.
• Maintain, analyze, and troubleshoot performance of deployed solutions.
• Assist client technical resources with application configuration and management.
• Cloud Services Support: Google for Work (G Suite), Office 365.
• WHMCS Administrator: Hosting (WHM, cPanel and Plesk) and domains management.
• SEO Services, Google AdWords, Google Analytic.
• ActiveCollab Administrator.
• Microsoft Azure Junior Support.

Company industry:
IT Services
Job role:
Information Technology

Acting IT Operations Manager

February 2017 - August 2017

Clear Vision

Riyadh, Saudi Arabia

February 2017 - August 2017

• Direct daily operations of department, analyzing workflow, establishing priorities, developing standards and setting deadlines.
• Provide deployment planning and implementation as well as technical consulting for G Suite Projects, Office 365 and Azure Projects.
• Supervising the outsourced\sub-contracted projects.
• Consult with users, management, vendors, and technicians to assess computing needs and system requirements.
• Review and approve all systems charts and programs prior to their implementation.
• Identify and qualify new business opportunities.
• Contribute in the process of opening new business channels, and partnerships inside and outside the country.
• Prepare sales quotations and formal proposals.
• Develop and articulate a compelling value proposition to clients.

Company industry:
IT Services
Job role:
Information Technology

Social Media Manager

March 2014 - May 2016

Alomar Furniture

Riyadh, Saudi Arabia

March 2014 - May 2016

• Defining content strategy, communication style, and control the execution of calendar content.
• Reviewing and monitoring the daily community management activities, posting, responding to feedback, questions, and complaints.
• Reviewing the monthly social media analytics and campaigns reports.
• Creating & Implementing paid media plans, advertising and optimization on Facebook, Twitter, Instagram.
• Selecting the tools and apps that will be used to perform tasks
• Planning and budgetary control of client digital marketing
• Manage online campaigns in Twitter, Facebook and Instagram.

Company industry:
Retail & Wholesale
Job role:
Information Technology

IT Supervisor

January 2013 - December 2015

Virtual Integrated Projects

Riyadh, Saudi Arabia

January 2013 - December 2015

Street View Project Manager (virtualtour.sa) - EasyPano, ptgui
WHMCS Administrator.
OpenCart Developer.
Joomla Developer.
Website Developer

Company industry:
IT Services
Job role:
Information Technology

Technical Support Engineer

February 2012 - October 2012

Syria International Islamic Bank

Damascus, Syria

February 2012 - October 2012

• Intranet website developer by Joomla open-source script via apache server.
• Bank websites supervisor and developer.
• Acronis Disk director and true image installing and configuration.
• Responsible for networking, installation and maintenance services.
• Supporting users and network administrators over the telephone, Helpdesk and by email.
• Networking and providing support for Windows issues.
• Travelling to bank branches sites to help with installs, deployment, and troubleshooting.
• Installing and operating Windows desktop, server operating systems, applications and Microsoft products.
• TCP/IP networking and hardware maintenance and repair.
• Assisting the network manager with support requests.
• Ensure computer hardware is safe & complies with health and safety legislation.
• Applying patches in accordance with company procedures.

Company industry:
Islamic Banking
Job role:
Information Technology

IT Engineer

August 2011 - August 2012

Khallouf Trading Co. L.L.C – CAR’s AND MOTORCYCLES MANUFACTURING

Hama, Syria

August 2011 - August 2012

• Installing and configuring computer hardware operating systems and applications.
• Talking staff or clients through a series of actions, either face-to-face or over the telephone, to help set up systems or resolve issues.
• Setting up new users' accounts and profiles and dealing with password issues.
• Monitoring and maintaining computer systems and networks
• Providing support, including procedural documentation and relevant reports.

Company industry:
Manufacturing
Job role:
Information Technology

Technology and Communication Expert

September 2011 - February 2012

Authority of Hama Province

Hama, Syria

September 2011 - February 2012

• Installing and configuring computer hardware operating systems and applications.
• Monitoring and maintaining computer systems and networks
• Providing support, including procedural documentation and relevant reports.
• Local Administration Elections Data Entrance Supervisor - Oracle environment.

Company industry:
Public Administration
Job role:
Information Technology

Education

Arab International University

June 2011

June 2011

Bachelor's degree, Software Engineering

Syria

GPA (point): 2.6 out of 5

GPA (point): 2.6 out of 5

5 Years

Skills

Portals
Expert
Portals
Expert
Software
Expert
Software
Expert
Business Transformation
Expert
Business Transformation
Expert
IT Management
Expert
IT Management
Expert
Web Development
Expert
Web Development
Expert
Communication Skills
Expert
Communication Skills
Expert
Presentation Skills
Expert
Presentation Skills
Expert
Negotiation Skills
Expert
Negotiation Skills
Expert
Resource managment
Expert
Resource managment
Expert
IT Management
Expert
IT Management
Expert
OpenCart
Expert
OpenCart
Expert
Virtual Tours
Expert
Virtual Tours
Expert
Web Development
Expert
Web Development
Expert
Operating Systems
Expert
Operating Systems
Expert

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certifications
Azure - Office 365
Mar 2016
Digital Transformation
Sep 2021

Training
Project Admin Training
Asite
Jul 2021

Hobbies

  • Swimming, BBQ