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Moenes Marouani, fraud prevention analyst

Moenes Marouani

fraud prevention analyst·Teleperformance - Tunisia

Qatar

Diploma, 3d modeling and animation

Work experience

Total years of experience: 19 years, 11 months

fraud prevention analyst

May 2025 - November 2025

Teleperformance - Tunisia

Tunis, Tunisia

May 2025 - November 2025

Reviewed and analyzed financial transactions within
mobile wallet systems
Conducted identity verification and compliance
checks and Escalated high risk cases and supported
decision making
Worked with internal systems and data workflows in
a fast paced operational environment.
Developed strong analytical and problem solving
capabilities through transaction monitoring and case
handling.
Company industry:
Telecommunications

Multimedia Designer & Video Content Creator

May 2025 - November 2025

BLACK STELLA PRODUCTION

Tunis, Tunisia

May 2025 - November 2025

• Produced and edited video content,
promotional visuals, and social media
assets for various clients and digital
campaigns.
• Handled photo editing, retouching, video
preparation, and multimedia content
production for online platforms and
marketing purposes.
• Collaborated with creative teams and
clients to develop engaging visual concepts
aligned with branding and audience
engagement goals.
• Delivered high quality multimedia projects
under tight deadlines while maintaining
strong visual consistency and professional
production standards.
Company industry:
Arts & Crafts Supplies

customer service officer

June 2024 - May 2025

Teleperformance - Tunisia

Tunis, Tunisia

June 2024 - May 2025

Managed high volume customer interactions,
identifying customer needs and providing tailored
solutions
Handled account related requests including
activations, payments, and service upgrades and
technical support.
Built strong customer relationships through efective
communication and problem solving
Utilized CRM systems to track interactions and
improve customer experience
Consistently maintained service quality in fast paced,
target driven environment
Company industry:
Telecommunications

Graphic Designer & Multimedia Creative

June 2024 - May 2025

USAHA KREATIF M SDN BHD

Kuala Lumpur, Malaysia

June 2024 - May 2025

• Designed social media visuals, promotional
materials, branding assets, and digital
marketing content for various client
campaigns.
• Created engaging visual concepts aligned
with brand identity, marketing objectives,
and audience engagement strategies.
• Collaborated with creative teams to deliver
high quality graphics, layouts, and
multimedia content under tight deadlines.
• Contributed to visual storytelling, branding
consistency, and creative campaign
development for digital platforms and
marketing content.
• Managed multiple design projects in a fast
paced environment while delivering high
quality visuals with strong attention to
detail and creative problem solving.
Company industry:
Advertising

ui/ux and graphic designer

April 2021 - April 2023

Aqwise Sdn Bhd

Shah Alam, Malaysia •Remote

April 2021 - April 2023

Assisted in the pre production phase of the Tamadun
app by creating detailed wireframes and storyboards.
Collaborated with teams to deliver user focused
digital solutions aligned with client needs
Company industry:
Entertainment

UI DESIGNER

April 2021 - April 2023

AQWISE SDN BHD

Shah Alam, Malaysia

April 2021 - April 2023

• Assisted in the pre production phase of the
Tamadun app by creating detailed
wireframes and storyboards.
• Collaborated with teams to deliver user
focused digital solutions aligned with client
needs
Company industry:
IT Services
Job role:
Design, Creative, and Arts

graphic designer

October 2017 - April 2018

Nahdha political party

Tunis, Tunisia

October 2017 - April 2018

Collaborated with a team to design, edit resources,
and deliver all printable materials and templates for
350 municipalities ahead of the May 6, 2018,
municipal elections.
Used Microsoft Excel for data validation and
organization
Company industry:
Advertising

DESIGNER AND BACKOFFICE ASSOCIATE

October 2017 - April 2018

FREELANCE PROJECT ENNAHDA MOVEMENT

Tunis, Tunisia

October 2017 - April 2018

• Collaborated with a team to design, edit
resources, and deliver all printable
materials and templates for 350
municipalities ahead of the May 6, 2018,
municipal elections.
• Used Microsoft Excel for data validation
and organization
Company industry:
Advertising

Co-founder - comunication associate

March 2015 - December 2017

(Club Photographe Amateur de Tunis)

Tunis, Tunisia

March 2015 - December 2017

• Co founder and comunication specialist
, managed communication and oversaw
formation activities, fostering
collaboration and skill development
among members.
• Participated in numerous photography
exhibitions.
Company industry:
Arts & Crafts Supplies

Scouts Leader

January 2002 - December 2016

Tunisian scout association

Tunis, Tunisia

January 2002 - December 2016

• Active member since childhood,
progressed to leading the Achbal troupe
(ages 7-12), organizing activities,
mentoring children, and applying
pedagogical training.
Company industry:
Non-profit Organization
Job role:
Teaching and Academics

Education

Multimedia University

December 2024

December 2024

Diploma, 3d modeling and animation

Malaysia

MULTIMEDIA UNIVERSITY (MMU)

April 2024

April 2024

Bachelor's degree, 3d modeling and animation

Malaysia

Higher institute of multimedia art

June 2018

June 2018

Bachelor's degree, Arts And Information Technology

Tunisia

Ministry of Education Tunisia

June 2014

June 2014

High school or equivalent, Applied Science And Technology

Tunisia

MINISTRY OF EDUCATION (TUNISIA)

June 2014

June 2014

High school or equivalent, Applied Science And Technology

Tunisia

Skills

3D COMPUTER GRAPHICS SOFTWARE
Intermediate
3D COMPUTER GRAPHICS SOFTWARE
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE PROBLEM SOLVING
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
DIGITAL STORYTELLING
Intermediate
DIGITAL STORYTELLING
Intermediate
MULTIMEDIA
Intermediate
MULTIMEDIA
Intermediate
SOCIAL MEDIA
Intermediate
SOCIAL MEDIA
Intermediate
USER INTERFACE UI DESIGN
Intermediate
USER INTERFACE UI DESIGN
Intermediate
VISUAL COMMUNICATIONS
Intermediate
VISUAL COMMUNICATIONS
Intermediate
Videography
Expert
Videography
Expert
Conceptual Art
Intermediate
Conceptual Art
Intermediate
Photography
Expert
Photography
Expert
Storyboarding
Intermediate
Storyboarding
Intermediate
3D rendering
Intermediate
3D rendering
Intermediate
Project Management
Intermediate
Project Management
Intermediate
2D graphics
Intermediate
2D graphics
Intermediate
Graphic Arts
Expert
Graphic Arts
Expert
Graphic Design
Expert
Graphic Design
Expert
Visual Arts
Expert
Visual Arts
Expert
Photo Editing
Expert
Photo Editing
Expert
Digital Printing
Expert
Digital Printing
Expert
Video Editing
Expert
Video Editing
Expert
Web Design
Intermediate
Web Design
Intermediate
3D Design
Expert
3D Design
Expert
Storytelling
Intermediate
Storytelling
Intermediate
Texturing
Expert
Texturing
Expert
Lighting
Expert
Lighting
Expert
Character Rigging
Expert
Character Rigging
Expert
Compositing
Intermediate
Compositing
Intermediate
Logo Design
Intermediate
Logo Design
Intermediate
InDesign
Beginner
InDesign
Beginner
Branding
Intermediate
Branding
Intermediate
Adobe Photoshop
Expert
Adobe Photoshop
Expert
Adobe Illustrator
Intermediate
Adobe Illustrator
Intermediate
Graphics
Expert
Graphics
Expert
Marketing
Beginner
Marketing
Beginner

Social profiles

Languages

Arabic

Native Speaker

French

Expert

English

Expert

Malay

Beginner

Training and Certifications

Certifications
LICENCE DEGREE IN COMMUNICATION AND MULTIMEDIA (INCOMPLETE)
Training
ui design
Aq Wise Sdn Bhd
May 2021

Hobbies and interests

POLITICS
MEDIA,
COOKING,
FOOD,
CAMPING,
HITCHHIKING,
BUDGET TRAVEL,
ADVENTURE,
TRAVEL,
PHOTOGRAPHY,
Media
Lifestyle
Photography

amateur photographer since early age , co founder of CPAT (Club Photographe Amateur de Tunis) awarded by photoclub jordan