Banker
Commercial International Bank
Total years of experience :11 years, 0 Months
Operational Functions:
1. Process all counter transactions including Remittances, drafts, collection cheques, Cash in & out accurately and swiftly and in accordance with the laid down procedures.
2. Maintain zero cash shortages and excesses at counter to ensure maximum control on cash balance.
3. Investigate thoroughly any differences in balancing and reconciliation of cash and other security items by following the standard process of checking / scrutiny / investigation as outlined in Branch standard operating procedure manual.
4. Introduce and promote alternate channels to customers to reduce traffic in branches.
5. Cross sell products based on customer potential and needs without affecting their primary work and service standards contributing in the achievement of the branches KPIs.
6. Maintain accurate checking on all end of day reports and rectifying of highlighted discrepancies to ensure all controls and procedures are adhered to.
Reporting:
7. Handle customer requests efficiently and raise any problems to the Head Teller to help increase the customer satisfaction.
8. Be vigilant and alert on any possible frauds and risks and provide customer feedback to direct supervision.
Responsible for planning audits, reviewing internal controls, conducting audit tests and preparing financial reports, documenting audit issues, and following up on outstanding tasks and audit issues.
building relationships between the bank and companies.
JUNE 2011 with general grade / G.P.A = 2.867 "good//" Specialty / Accounting. I am studying CPA (Certified Public Accountant) at the American university in Cairo now.
High School Education, 2007.