Mohab ElHadad

o Manage all aspects of the project life cycle to facilitate successful delivery to executive team.
o Oversee SAP project to provide metrics for reporting to executive team on business case ROI.
o Develop and oversee detailed project plans.
o Identify, analyze and recommend business systems solutions to management having broad business impact.
o Establish detailed project plans and metrics, work plans, schedules, resource plans and status reports.
o Identify project risks and develop risk mitigation plans.
o Provide project leadership, work direction and feedback.
o Motivate work of others outside of direct authority to ensure project milestones and deliverables are met.
o Convey and report status to executives, global business partners and all other key stakeholders.
o Present formal presentations and executive summaries to senior management to provide recommendations and status updates.

- Assume management responsibility for analysis, evaluation, development, testing and implementation of complex computer software applications for assigned programs.
- Develop project time lines and identify project tasks and procedures.
- Monitor and evaluate the efficiency and effectiveness of service delivery methods and procedures.
- Prepare various documentation including project reports, process and user manuals, presentations, strategic and technical plans and other related information on assigned application analyses.
- Participate in the employee interview/selection process. Train, evaluate and communicate with assigned staff.
- Prepare and present project progress reports for division management or committees. Identify problems and issues and recommend solutions.
- Ensures project management process is in place, provides resource management and ensures quality and timely solutions.

- Designed and implemented short and midterm plans
- Planned and managed day to day system administration activities
- Scheduled plans and assigned resources to projects
- Performed researching and made recommendations on system administration services.
- Provided consultancy services to other departments and higher management level
- Trained junior engineers and other members of the system administration department
- Evaluated, compared & recommended solutions, new technologies technically and financially
- Performed risk assessments, developed system security policies and strategies.

- Performed a full range of Systems Administration functions.
o Domain Administration For Windows Server 2003
o Infrastructure Services (IIS, DNS, DHCP, RIS and GPO Management)
- Monitored component, connectivity problems and system audits.
- Managed Virtualization Technologies Using MS virtual Server 2005, VMware ESXi and MS Hyper-V.
- Managed Thin Client using Wyse Technology
- Managed backup, data storage, restoration procedures and disaster recovery.
o Exchange Database (NT Backup and DPM).
o WSUS Updates.
o SQL Database.
o AD System State.
- Designed and implemented system security measures such as access control.
- Analyzed system performance to baseline.
- Managed Microsoft Exchange 2007 Server
- Managed Microsoft WSUS Server
o Managed upstream and downstream Servers
o Configured and Monitor Updates status

Instructor for:
CCNA (Cisco Certified Network Association)
MCSA (Microsoft Certified System Administrator)
A+ Hardware and Software (Comp TIA Certification)
N+ (Comp TIA Certification)
Linux+ (RedHat9)